Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything :( My warranty is exp

Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything 😟 My warranty is expired and I dont know if there is any other solution before I dump a bunch of money into this devise. ThaNK YOU!

iPod touch (4th generation), I have no idea what operating syst.

Posted on Mar 9, 2013 8:57 AM

Reply
1 reply

Mar 9, 2013 9:10 AM in response to pjak2003

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything :( My warranty is exp

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