4 Replies Latest reply: Apr 17, 2013 9:22 PM by Karinafromvic
Mtgrl Level 1 (0 points)

I can't seem to get my movies that were purchased to download onto my new ipad mini.  I go into purchased and hit download then it says downloading gives me a time remaining.  When finished it takes me back to the iTunes home screen. When I go into my videos it says no videos please visit iTunes Store.  When I go back into purchased the movies and shows are just sitting there.  Help please.

iPad, iOS 6.1.2
  • gail from maine Level 7 (20,777 points)

    Hi Mtgrl,


    Where are you going to "Videos"? Are you getting out of iTunes on your iPad altogether and clicking on the separate Video icon on the Home screen?






  • Mtgrl Level 1 (0 points)

    Hi GB


    Yes I get out of iTunes and on my home screen hit videos......... It then says you have no movies please go to iTunes to purchase.

  • Mtgrl Level 1 (0 points)

    PS I even closed all apps and restarted the ipad (just in case). Still didn't work.  

  • Karinafromvic Level 1 (0 points)

    Hi Mtgrl,


    I am having the same problem....except every now and then it 're-appears'.  But when I go back another time, it's not there and iTunes store is waiting for to download it again.  I have used half of my monthly data limit on this and it's driving me crazy!  Any help would be great from anyone whos is reading this thread. :-)