4 Replies Latest reply: Jun 8, 2014 3:52 AM by Jd10000
norulesmusic Level 1 Level 1

my iphone suddenly went white when i hit hold it went black and when it hit it again it turned back white, so i shut it off and now it wont turn on or do anything. please help


iPhone 4, iOS 6.1.2
  • William Rivas Level 5 Level 5

    norulesmusic wrote:

     

    my iphone suddenly went white when i hit hold it went black and when it hit it again it turned back white, so i shut it off and now it wont turn on or do anything. please help

     

    Connect to Mac/PC and do a hard reset. Hold Shut Off button and Home button until Apple logo appears.

     

    AppleWill.png

  • norulesmusic Level 1 Level 1

    I did try that but still nothing.. it seems like my digitizer/screen needs to be replaced it is very cracked but has been for at least a month now.. only the backlight comes on. i did a system restore and everything.

  • jidejyde Level 1 Level 1

    Hey guys,

    I tried all the technique above and none worked.

    I use an iphone 4s and the screen suddenly went dark and unresponsive. I can receive call via my bluetooth, and I can even hear messages come in and connecting it to itunes prove abortive because it is requring me to accept the connection on the phone whereby the phone screen has been lock

    Solution: Out of frustration I held down the Power Button+VolumeDown+Home Button for about 15secs and voila! It was restarted.

    Hope this work for you.

  • Jd10000 Level 1 Level 1

    Thank you!!!!!!!