While updating to iOS 6.1.2 using iTunes 11.0.2..26 the update stopped. I was then unable to connect the iPad to iTunes. Checking Apple support for Unable to see device in Windows iTunes I followed all instructions in article HT1925. After reinstalling iTunes, still unable to connect iPad. Note, I am able to connect iPod nano to iTunes using the same cable and USB port.
How do I force reconnect so I can restore?
iPad 2 Wi-Fi, iOS 6.1.2
Try and force iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.
Try and force iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.
Thank you for this info. I had tried this many times before without success but this time I followed your instructions exactly but with iTunes turned off. After 30 to 60 seconds iTunes opened and finally displayed the"found iPad in recovery mode" message.
There is reward in persistence.
Thank you again.
I am happy to hear that you're in Recovery Mode 🙂
Yep. It worked for me too! Thanks!
I'm wondering, though. If you can reset an iPod in this way, what then, keeps evil persons 👿 from nicking one's iPad and restore it to factory setting? O, I see (iPad starting up); it will ask your Apple ID before you can go any further, so for now it's safe from evil Ming & his cohorts. I'll leave this message here for others to let them know that a restored iPad is still one's own.
Thanks mate!
I did all but it stays the same like I want to restore it. but yea I followed each steps but when its about to end the restore it doesnt appear nothing in my ipad doesnt work help
I NEED HELP BECAUSE I FOLLOW EACH STEP OF RESTORING MY IPAD BUT WHEN ITUNES OPENS LIKE IT TELLS ME TO RESTORE AND I CLICKL RESTORE AND THEN POPS OUT SOMETHING THAT TELLS ME IF I WANT TO RESTORE AND I CLICK THERE AND ALL IS NORMAL BUT AT THE END OF THE DOWNLOAD DOESNT APPEAR NOTHING IN MY IPAD DOESNT RESTORE
Unable to restore.
