Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

NEED HELP: Can't Reset Ipad - Forgot restiction code

i need help. i want to sell my old ipad 2. i cant do the resetting and deleting of information because i forgot the restriction code.

is there any way that i have this ipad clear of all data so i can sell it?


please help me!!!!! thank you

iPad 2

Posted on Mar 10, 2013 3:40 AM

Reply
5 replies

Mar 10, 2013 3:43 AM in response to MsRainQ

MsRainQ wrote:


... i forgot the restriction code.

...


To remove the Restrictions passcode you will need to either...


Restore the Device as New...


http://support.apple.com/kb/HT4137



OR...


from a Backup created Before the Restrictions Code was set....


Restore from Backup


http://support.apple.com/kb/ht1766


MsRainQ wrote:


i need help. i want to sell my old ipad 2. ...


See Erase your device Here > http://support.apple.com/kb/HT4137


Go to Settings > General > Reset > Erase all content and settings


Also... See the wjosten post here...

https://discussions.apple.com/thread/4510942?answerId=20294697022#20294697022

Mar 10, 2013 3:43 AM in response to MsRainQ

Try and force it into Recovery Mode



1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.



2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.



3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.



4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.



Note: Data will be lost. You may have to repeat the above many times.

NEED HELP: Can't Reset Ipad - Forgot restiction code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.