Irnak

Q: Importing .mov file taken on Canon S100 into Aperture 3, I get "Unsupported Video Format".

Importing .mov file taken on Canon S100 into Aperture 3, I get "Unsupported Video Format".

 

Does anybody has any idea what the reason could be?

 

The technical background info's.


OS X 10.8.2

Aperture: 3.4.3


On the apple support page it is listed as supported format:  http://support.apple.com/kb/HT4025?viewlocale=de_DE

 

Unfortunately my screenshots wher not published.


Aperture 3, OS X Mountain Lion (10.8.2)

Posted on Mar 10, 2013 9:13 AM

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Q: Importing .mov file taken on Canon S100 into Aperture 3, I get "Unsupported Video Format".

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  • Helpful answers

  • by BDAqua,

    BDAqua BDAqua Mar 10, 2013 12:02 PM in response to Irnak
    Level 10 (123,633 points)
    Mar 10, 2013 12:02 PM in response to Irnak

    Unfortunately my screenshots wher not published.

    Hi, you have to use the tiny camera icon to upload them in a reply, drag & drop looks like it works until you submit the post & they disappear!?

  • by Irnak,

    Irnak Irnak Mar 11, 2013 2:06 AM in response to BDAqua
    Level 1 (0 points)
    Mar 11, 2013 2:06 AM in response to BDAqua

    Hi,

    what you mean with "tiny camera icon"? - I can't see any within aperture menu.

     

    I use following workflow:

    1) copy my jpg images from SDHC Card to a temporary folder on my imac.

    2) Aperture-Menu > Import -> Files
        -> New Project, rename filename, save original on disk (not aperture library)

  • by léonie,

    léonie léonie Mar 11, 2013 3:43 AM in response to Irnak
    Level 10 (106,888 points)
    iLife
    Mar 11, 2013 3:43 AM in response to Irnak

    what you mean with "tiny camera icon"? - I can't see any within aperture menu.

    I think BDAqua has been referring to he camera icon in the ASC editor to post a screenshot. nt to the Aperture interface.

    Do you have any third party video codecs installed, like the 3ivxVideoCodec.component? Then remove them, see ths support article: http://support.apple.com/kb/TS4155

     

    Also, have you previously been able to play the movies, or is it a new camera?

    If you have been able to play the movies, did you install or upgrade software in between? Or run maintainance programs, that clean caches?

     

    What are your setting for taking movies? Aperture does not play all movies from the Canon S100, only certain sizes.

     


    Regards

    Léonie

     


  • by Irnak,Solvedanswer

    Irnak Irnak Apr 7, 2013 7:39 AM in response to léonie
    Level 1 (0 points)
    Apr 7, 2013 7:39 AM in response to léonie

    Hi

    my problem is solved, but don't aks me how. I have not changed anything on my environment.

     

    I've exported one video and reimported it and then it worked - so this was the proof for me, that the video format is valid. I was already prepared to reimport all my "invalid" videos this way.

     

    Before starting from scratch I've deleted the whole project (pictures and videos).

    First imported my pictures from disk - OK.

    Then started to import my videos from disk - and NOW it worked, without exporting/reimporting the videos and without changing anything else.

     

    Unfortunately it's a bug and probably my reimport a/o cleanup fixed the problem in the mediathek.

     

    Thanks anyway for your comments.