I can't open Final Cut Pro X and I'm working on a job with a looming deadline! It says "files are contaminated" and says to quit final cut and it will be restored and mended but that doesn't seem to fix it at all. Won't open. Please someone, anyone... help. : ( Mo thanks : )
MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
Try hiding the project folder you were working on in a temp folder. If it opens delete the project's render files.
Russ
Thanks for that Russ. I'm afraid that didn't work or more to the point I wasn't able to make it work. I'm pretty new to all this stuff. Way better on the creative side than the technical side. I might have to bite the bullet and pay for the specialized tech support. Meanwhile I've been able to locate the original media and download it to my desktop thereby bypassing the external hard drive when opening final cut. I have to start the project over but at least I can get it done. Still though I have to figure out how to open the external hard drive eventually...
Mo
Do you actually see a dialog with the word "Contaminated" in it?
Do you have installed some software that claims to "protect" your mac, like "MacKeeper"?
This is known to cause immense trouble - you should never install it.
If you have it, then you should uninstall it and then trash FCP X and redownload it from the Mac App Store.
momcmorrow wrote:
I might have to bite the bullet and pay for the specialized tech support. Meanwhile I've been able to locate the original media and download it to my desktop thereby bypassing the external hard drive when opening final cut. I have to start the project over but at least I can get it done. Still though I have to figure out how to open the external hard drive eventually...
Mo
Hope you appreciate the specialized support is $799 – no small bullet.
In your first post you said you couldn't get FCP to open. What exactly happens when you launch it?
In your follow up post you said you can't open your external drive, but it appears you can now launch the app? Are you saying that you cannot get it to mount? Where exactly are your project files located?
Thanks.
Russ
Hi Russ, thanks so much for responding and sorry for late reply. I'm new to these types of forums...
I can open FInal Cut no problem so long as the external hard drive is not plugged in. which means there's a lot of footage I can't access now. I temporarily bypassed the problem for this particular job by re-importing the original media on to the desktop and then importing it into final cut direct from the desktop bypassing the external hard drive altogether.
However when I open Final Cut with the external hard drive (G DRIVE mobile)... it tells me that files are comtaminated. Very frustrating!
Mo
Can you post a screenshot (Shift Command 4) of that error message?
Russ
hmmm i see it say corrupted not "contaminated". It sure pays to take a screen shot for clarity, that's for sure!
Mo
I'm going to assume that one of your events is the problem and think your best approach is to open your G Drive in Finder with FCP closed. Create a temporary folder and select all the events within the Final Cut Events folder and drag into that new folder (so FCP can't see it when you open the app). If FCP opens OK with the GTech drive connected, you'll know you're on the right track. Then close FCP and move one of your events from the temp folder back to the empty Final Cut Events folder. Repeat until it crashes and you will have probably hit upon (hopefully the only) corrupt event.
BTW, what I just described can be done a lot easier in Evens Manager X, which is a $5 download from http://assistedediting.intelligentassistance.com/
Good luck.
Russ
Hey thanks! I'll buy Events Manager X for sure.
By the way, a couple of times it told me the exact files that were contaminated. There were 2. Cna these be fixed?
Possibly – if the backup is good.
You could hide the CurrentVersion file. Then move the backup fcp.event file from the backup position in the folder heirarchy to where the CurrentVersion is and rename it Current Version.
Russ
Each of the events should have a folder with a backup. See if you can replace the corrupted file with this and if it helps.
How do I hide it? (sorry if it's a stupid question) And I don't know what you mean by folder heirarchy. Don't give up on me just yet!
It's easier to show the heirarchy in list view. Here's one of a number of events of mine named Nathan Hale with all of its subfolders. Note the level of indentation that indicates the heirarchy. I could open each of the other folders and I'd have quite a long list (which would be even longer if I'd made optmized or proxy files at import time!).
Russ
Oh I see!!!!! One more question. so do I drag the backup and place it over the the CurrentVersion ? is that how I replace it? I shouldn't click on CurrentVersion.fcpevent and erase it?
Actually I lied, I have one more question. you said the list would be longer if you had imported with proxy media as well. Why don't you? I thought it was good to import with proxy to make it easier and faster to edit?
I can't open Final Pro X. It says "files are contaminated" and I can't seem to fix it. Please help! Thanks.
