3 Replies Latest reply: Mar 10, 2013 1:11 PM by bhazel
Teet2 Level 1 Level 1 (0 points)

is anyone know how to contact apple regarding in app purchases, coz my eight years old son purchased £69.99 while playing the game

iOS 6
  • snozdop Level 5 Level 5 (5,800 points)

    All purchases are final, but you may be lucky if you contact iTunes Support.


    It's a bit late now, but before letting your son use your device, you should've done this:


    Settings > General > Restrictions > Enable Restrictions > Enter a PIN




    Settings > General > Restrictions > In-App Purchases > OFF


    Settings > General > Restrictions > Require Password > Immediately


    This is all in the User Guide, of course.

  • Teet2 Level 1 Level 1 (0 points)

    i purchased only one app which was only 69 pence so i had to put my card details, very next day he played on ipad just 30 mins and after some hours i recieved the mail reciept.. do you know how i can contact to apple via email or fill refund form, its not too late,,


  • bhazel Level 4 Level 4 (3,525 points)

    expresslane.apple.com to contact itunes. again normally purchases or sales are final but you can contact them at the site and see what they can do