1 Reply Latest reply: Mar 10, 2013 5:57 PM by Demo
MysticJanet Level 1 Level 1

First I added iCloud with iTunes on my PC because I wanted to save the music I had purchases; I had Vista; that PC died and am now on Windows 7; Then I purchased an iPad mini and today I tried to set up both so I could sync the music purchased on iPad mini and PC previously.

However on the PC when I enter iCloud it does not have iTunes available; so I'm stuck and don't know where or how to get the music to sync between the two. It keeps asking for a serial number on the Apple product for the PC but that doesn't apply.

As a newbee I'm grateful for any answers or clues where to go. Thanks, Janet

  • Demo Level 10 Level 10

    Unless you backed up your iTunes library from the old computer and then copied it to the new computer, your iTunes library is gone now and you have to start all over again.


    I'm not sure what you mean about when you entered iCloud, iTunes isn't available. You will need to explain that a little better. iCloud allows you to download the music again to your computer or to your iPad as long as you use the same Apple ID that you used to purchase the music or any other iTunes content.


    Since you have a new computer and no longer have the iTunes library - or so it seems from what you are saying - you need to make the new computer your syncing computer. You might want to take a look at both of these user tips to see how you can do that.