2 Replies Latest reply: Mar 10, 2013 8:17 PM by matt542
matt542 Level 1 (0 points)

I recently purchased a macbook pro 13 inch with retina display, am having a great time coming over from Windows! I went to try and sync my ipod today for the first time but unfortunately I cannot charge or sync my ipod when connected. I'm using the standard connector that came with my ipod classic and tried both usb ports on the macbook but have had no luck. I tried looking for the ipod as well on the computer but I can't see it .


I'm pretty sure I've done everything correctly, but am still trying to get used to using my macbook so have probably overlooked something !

MacBook Pro (Retina, 13-inch, Late 2012)
  • DLMiller Level 2 (390 points)

    HI Matt542, and welcome to the community.


    Did you transfer your iTunes library over to the new mac? If not, you should because once the Mac recognizes your iPod it is going to delete the music on it unless you have transferred the old library.


    Your iPod can only be synced with one iTunes library at a time.  If you try to sync it to a new computer/iTunes library the process will erase what is currently on the iPod and replace it with the content that is now in your new iTunes library.  If possible, copy your entire iTunes library from your PC to your Mac first.  Here are a few ways to do it.



    One way to do it is to use your iPod Classic as an external hard drive and copy it that way.



    Otherwise, you'll need to use one of the methods described in this Apple support document to copy content from your iPod back to your Mac.


  • matt542 Level 1 (0 points)

    Thank you for your reply , and the welcome ! The itunes library itself was already moved across, I imported it all through home sharing so that is safely on the macbook. I've made that mistake before where I forgot to move the library. So its more a problem I think maybe with the usb connector , or settings I need to change on the macbook , to be honest I thought it would be straight forward to use .