HT203527: Get help using iCloud storage

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ethan milner
Level 1 (0 points)

Q: storage

I have been trying to load a movie on my ipad but it is only loaded half way. it says I don't have enough storage and I have deleted alot of things and it say I have 4.0GB left on my icloud but it still won't load the full way. If someone could let me know how to to make more storage or make the movie load the whole way that would be great?

iPad (3rd gen) Wi-Fi

Posted on Mar 10, 2013 6:48 PM

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ethan milner

Q: storage

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  • by AnaMusic,

    AnaMusic AnaMusic Mar 10, 2013 6:51 PM in response to ethan milner
    Level 9 (57,248 points)
    Mar 10, 2013 6:51 PM in response to ethan milner

    ethan milner wrote:

     

    I have been trying to load a movie on my ipad but it is only loaded half way. it says I don't have enough storage ...

     

    This would be the amount of Free Space you have on the iPad... Not iCloud...

     

    You need to Delete some things OFF your iPad to create More Space on the iPad

  • by randers4,

    randers4 randers4 Mar 10, 2013 6:54 PM in response to ethan milner
    Level 9 (62,891 points)
    Mar 10, 2013 6:54 PM in response to ethan milner

    It means you don't have enough free storage space on your iPad, not in iCloud.  Deleting things from your iCloud account doesn't free up space on your iPad.  You'll have to unsync some things off your iPad to make more room.  You could remove some of your music, or if you have lots of photos and videos on your iPad, you could import them to your computer then delete them from your iPad (see http://support.apple.com/kb/HT4083).

     

    A good place to start is to go to Settings>General>Usage.  This will tell you how much space you have available on your iPad, and what is taking up all your space.  You can then decide what to remove.

  • by ethan milner,

    ethan milner ethan milner Mar 10, 2013 7:02 PM in response to randers4
    Level 1 (0 points)
    Mar 10, 2013 7:02 PM in response to randers4

    thank you for your help, is there any other option to get more storage without deleting those items?

  • by AnaMusic,

    AnaMusic AnaMusic Mar 10, 2013 7:06 PM in response to ethan milner
    Level 9 (57,248 points)
    Mar 10, 2013 7:06 PM in response to ethan milner

    ethan milner wrote:

     

    ... is there any other option to get more storage without deleting those items?

     

    Nope. The amount of Storage on the iPad is Finite.