1 Reply Latest reply: Mar 11, 2013 9:18 AM by Kappy
sam520 Level 1 Level 1 (0 points)

I tried to load os x snow leopard 10.6.3 on my macbook pro. the laptop is frozen and the CD will not eject. Help?

  • Kappy Level 10 Level 10 (247,265 points)

    Five ways to eject a stuck CD or DVD from the optical drive


    Ejecting the stuck disc can usually be done in one of the following ways:


      1. Restart the computer and after the chime press and hold down the

          left mouse button until the disc ejects.


      2. Press the Eject button on your keyboard.


      3. Click on the Eject button in the menubar.


      4. Press COMMAND-E.


      5. If none of the above work try this: Open the Terminal application in

          your Utilities folder. At the prompt enter or paste the following:


            /usr/bin/drutil eject


    If this fails then try this:


    Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.