Where did my audio books go?

Question

Level 1

5 points

Where did my audio books go?

I have bought several audio books from the iTunes Store. I used to access them through the Music app's "audio books" icon (with albums, artists, etc., icons). Suddenly, the "audio books" icon is gone. It's the same with the iTunes program on my computer--the Audio Books section has vanished. Audio books have not been moved over to the iBooks app, which has my written (not audio) books as always.

I sync my purchases between devices with with iCloud, but there is no longer an Audio Books section under "Purchased" in the iTunes Store. When I search the iTunes Store for the book I want to listen to, it gives me the opportunity to spend another $20+ to buy the audio book, but no option to download what I've already bought and paid for.

Where are the audio books that I've already purchased and how do I listen to them?

ITunes-OTHER, iOS 6.1.2, Audio books have disappeared!

Posted on Mar 11, 2013 1:59 PM

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Answer 1

GSMD

Level 1

39 points

Nov 20, 2013 10:29 AM in response to BenB

If you have iTunes match enabled on your ios device - try turning it off. When I did that audiobooks re-appeared in the "more" section of the music app. When I turned match back on, it went away. Apple is aware of this issue. Workaround is to find your audiobook using spotlight and play it there until they fix this issue.

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Answer 2

King_Penguin

Level 10

334,336 points

Mar 12, 2013 10:34 AM in response to leslie30309

Audiobooks are a one-time only download, they won't appear in the Purchased section for re-downloading - I think that they are all supplied to Apple by audlibe.com, so I assume that it's them requiring the one-time rule.

If they are not on your devices, nor in the Books section of your computer's iTunes library and you don't have them on a backup, then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Answer 3

BenB

Level 6

13,408 points

Sep 27, 2013 1:00 PM in response to King_Penguin

I just added a book to my iBook section of the new iTunes, and the section disappeared. I have no "Books" section in the left hand listing. Music, Movies, TV Shows, Podcasts, etc, are all there. Even Audio Books. But my normal "Book" section, where iBooks and PDFs are listed, just disappeared. This has nothing to do with one time use or anything. This is a major bug!

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