Janek75
Level 1 (0 points)

Q: Unable to verify account name or password - Gmail

Hi guys, I struggle to configure my gmail account in 'System Preferences'.

In System Preferences I click on Mail, Contacts & Calendar, then on Gmail, type my name, gmail email address and gmail password and once I click on Set Up "Unable to verify account name or password" message appears on the bottom of the password window.

 

My account is second admin account in the system.

 

I configured my wife's gmail account in the same manner on her account on this computer and everything went fine.

 

Would anyone have a guess how to address this issue?

 

Cheers!

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Mar 12, 2013 3:41 AM

by Janek75,Solvedanswer
Janek75 Janek75
Level 1 (0 points)
A:

Ok, I solved the problem. Just realized that I have all the security activated on my gmail account.

If you have similar issues with setting up you Gmail account on Mac you need to do the following in your gmail account setings:

1. In your gmail account go to Settings (cog wheel in the top right)

2. Go to Accounts and Imports tab

Screen Shot 2013-03-12 at 10.30.35 PM.png

 

 

 

 

 

 

 

 

 

3. Go to Change account settings --> Other Google Account settings

4. Click on Security

 

Screen Shot 2013-03-12 at 10.33.32 PM.png

 

5. Scroll to the bottom of the screen and click on 'Manage access':

Screen Shot 2013-03-12 at 10.35.34 PM.png

 

6. Verify your password

7. In the field provided enter the name of your device (could be anything it's just for your information to know which of your devices are given full access to the gmail account)

8. Click on "Generate password"

9. Password will appear in the yellow field

 

 

Screen Shot 2013-03-12 at 10.37.23 PM.png

10. Copy this password and paste it in the password field in your Mail, Contacts & Calendar in System Preferences.

 

11. This is one off password only used to grant an access to your gmail account by your device.

12. You need to use your standard gmail password from now on.

 

You're done and your gmail email is downloaded to Mac Mail!

Posted on Mar 12, 2013 4:42 AM

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Janek75

Q: Unable to verify account name or password - Gmail

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  • Helpful answers

  • by Janek75,Solvedanswer

    Janek75 Janek75 Mar 12, 2013 4:42 AM in response to Janek75
    Level 1 (0 points)
    Mar 12, 2013 4:42 AM in response to Janek75

    Ok, I solved the problem. Just realized that I have all the security activated on my gmail account.

    If you have similar issues with setting up you Gmail account on Mac you need to do the following in your gmail account setings:

    1. In your gmail account go to Settings (cog wheel in the top right)

    2. Go to Accounts and Imports tab

    Screen Shot 2013-03-12 at 10.30.35 PM.png

     

     

     

     

     

     

     

     

     

    3. Go to Change account settings --> Other Google Account settings

    4. Click on Security

     

    Screen Shot 2013-03-12 at 10.33.32 PM.png

     

    5. Scroll to the bottom of the screen and click on 'Manage access':

    Screen Shot 2013-03-12 at 10.35.34 PM.png

     

    6. Verify your password

    7. In the field provided enter the name of your device (could be anything it's just for your information to know which of your devices are given full access to the gmail account)

    8. Click on "Generate password"

    9. Password will appear in the yellow field

     

     

    Screen Shot 2013-03-12 at 10.37.23 PM.png

    10. Copy this password and paste it in the password field in your Mail, Contacts & Calendar in System Preferences.

     

    11. This is one off password only used to grant an access to your gmail account by your device.

    12. You need to use your standard gmail password from now on.

     

    You're done and your gmail email is downloaded to Mac Mail!

  • by corby1967,

    corby1967 corby1967 Dec 18, 2013 1:54 AM in response to Janek75
    Level 1 (0 points)
    Dec 18, 2013 1:54 AM in response to Janek75

    thank u, worked for me, had to change passwords as ebay account hacked,cud not get mac & iphone to verify account etc, this worked for both. !!!!!

  • by shezshez27,

    shezshez27 shezshez27 Jul 20, 2015 4:13 PM in response to Janek75
    Level 1 (0 points)
    Jul 20, 2015 4:13 PM in response to Janek75

    Genius! Lots of steps, but it worked

  • by hassaan22,

    hassaan22 hassaan22 Oct 2, 2015 2:22 PM in response to Janek75
    Level 1 (0 points)
    Oct 2, 2015 2:22 PM in response to Janek75

    Oh... My... God...

     

    I have been trying to solve this problem over the last six months-- about 5 hours then, and then about 4 hours today, and still could not figure it out...

     

    ... Until your message! Thank you so much!!

  • by ric.pce,

    ric.pce ric.pce Dec 14, 2015 4:11 AM in response to hassaan22
    Level 1 (0 points)
    Dec 14, 2015 4:11 AM in response to hassaan22

    I'm stuck at step 4. The look has changed and I think some options have been removed.

     

    PLEASE HELP!!!

  • by Chl_e,

    Chl_e Chl_e Dec 16, 2015 6:55 PM in response to ric.pce
    Level 1 (0 points)
    Dec 16, 2015 6:55 PM in response to ric.pce

    You need to have 2-Step Verification enabled/set up.

    Once you've set that up you'll notice the option 'App Passwords' option has been added to your security settings.

     

     

     

    Gmail Verification.jpg