Recently having issues with Quicktime (10.2), it tends to hang for a few minutes at a time constantly through a movie. How can I install a new copy of the software, can't load a new version for it detects the existing copy, and can't delete the original version either?
Mac Pro, Mac OS X (10.7.3)
QuickTime X for Lion is not a separate download. If it needs to be reinstalled, you'd have to reinstall Mac OS X. A could of things you can try, though:
- check for any third-party codecs or other plugins and either update or (preferably) delete them and see if that makes any difference
- run Activity Monitor, set it to show all processes, and see if there's anything that's popping up that's using a signficant amount of CPU time at the time these stalls happen
- try the movies with a different player such as VLC Media Player and see if similar stalls occur. If they do, then the probably is most likely with the movie files, not with QuickTime.
The above suggestions presume that these movies are local files, not something being streamed from another system or site.
Hope this helps.
Thanks for the suggestions. Ran Active Monitor and indicated hardly any activity when the video stalled; loaded and ran the same video with VLC and had no issue. Not sure how to check for 3rd party codecs though. Guess I'll have to use VLC till Apple launch an update.
Thanks.
Look in bootdrive/Library/QuickTime. Any third-party plugins will probably be there. In particular you do not want to have the Perian plugin and any of the DiVX or 3iVX plugins coexisting. There may be a similar folder in your user's library, though that's less common.
If removing the plugins doesn't help, post back with details about your system (exact model, processor, video card, RAM, etc) and the details on the movie (resolution, codec, etc) and perhaps someone will have additional suggestions.
Regards.
How to reinstall Quicktime
