HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

Learn about If iTunes for Windows XP won't open, stops responding, or unexpectedly quits
2020roger

Q: how to fix a damaged library

i get a message that my library is damaged...help!!

Windows XP

Posted on Mar 12, 2013 9:44 AM

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Q: how to fix a damaged library

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  • by My Apple Support Account,

    My Apple Support Account My Apple Support Account Mar 12, 2013 9:48 AM in response to 2020roger
    Level 2 (290 points)
    Mar 12, 2013 9:48 AM in response to 2020roger

    How to recreate your iTunes library and playlists:  http://support.apple.com/kb/ht1451

     

    Re-creating the iTunes Library file

    Note: After re-creating your library, any devices that you sync with iTunes  (Apple TV, iPod, iPhone, iPad) will see your iTunes library as a new  library and will completely resync. The next sync with such a device will take longer and may reset some options since your rebuilt library isn't familiar to the device.

    1. Quit iTunes.

    2. Locate your iTunes folder (this is the folder that contains the iTunes Library and iTunes Library.xml files).

    Operating SystemDefault location of iTunes Folder
    Mac OS X/Users/[your username]/Music
    Microsoft Windows XP\Documents and Settings\[your username]\My Documents\My Music\
    Microsoft Windows Vista\Users\[your username]\Music\
    Microsoft Windows 7\Users\[your username]\My Music\

     

    3. Open your iTunes folder.

    4. Drag the "iTunes Library.xml" or "iTunes Music Library.xml" file to the Desktop. If neither is available, learn how to add files back to the Library (because the XML file is not available, playlists and other information will not be available).

    5. Drag the following file from your iTunes folder to the Trash:

    Mac OS X"iTunes Library" or "iTunes Library.itl"
    Microsoft Windows"iTunes Library.itl"

     

    6. Open iTunes.

    Important: Do not add any content into iTunes at this point (such as by purchasing something from the iTunes Store).

    7. Choose File > Library > Import Playlist.

    8. Navigate to the "iTunes Library.xml" file on the Desktop.

    • Mac users: Click Choose.
    • Windows users: Click Open.

    If your Podcasts list in iTunes is empty after following these steps, learn how to add them back into iTunes.