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iPad mini Wi-Fi problems

I got my iPad mini the first day it came out, and it was working perfectly, but suddendly it just strated acting weird with the connection and Wi-Fi.
Like, I'm browsing through webs using Safari, and suddendly it stops loading pages, like the Wi-Fi connection went down, and it tells me after loading for more than 1O minutes, that my iPad isn't connected to the Internet. I've noticed it's the iPad only, because I connect my iPhone and iPod touch to the same Wi-Fi spot, and they both work perfectly, so I realized that something is wrong with the iPad. Anyone experienced the same? What's wrong with that?

iPad, iOS 6.1.2, iPad Mini

Posted on Mar 12, 2013 8:46 AM

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36 replies

Aug 3, 2013 11:03 AM in response to Eduardo_298

Apple? Are you reading this? Unhappy customers. Premium products? Apple products that cannot even get a proper WiFi connection. Getting tips&tricks about updating the firmware of your router. Yeah right. It is the iPad mini that is failing. Paying 300+ euros for a tablet which isn't even working properly after using it twice. I'm going to try the Apple Center. See if they can fix this. Otherwise I will smash this in the store. What a failure.

Aug 28, 2013 11:23 PM in response to Eduardo_298

I have bought my iPad for the summer holidays just this July

I had to spend most of them using my cheap android phone for the wifi reception and tether the wifi back to the iPad mini through Bluetooth which seems to work fine ... Typically in a public square my old cheap android phone would see 10+ networks available and the iPad mini just 2-3 of them ... I think the support to 2.4 ghz networks is just very poor on the iPad mini ... If all have the same issue what is the point of returning the product? Is this software or hardware related ?

Aug 29, 2013 4:16 PM in response to Eduardo_298

Just purchased the wifi iPad Mini 1 day ago and having the same issues. After the iPad Mini goes to sleep it doesn not remember the network. So, everytime I go to use it again, I have to re-enter the wifi password. Same thing happens if I just go to turn the wifi off and then back on. We have 2 iphones, an iPad 3, and 3 computers that connect with no problem. So frustrating!

Sep 1, 2013 10:54 AM in response to KJW0828

I bought the ipad mini to travel with. I'm with other people who have no reception problems on laptops, phones, other tablets. I'm disgusted that I spent over $600 and can't get decent wi-fi reception. Why hasn't Apple fixed this? I intend to return it when I get back to the US, but I now have 5 weeks of travel ahead with a bad device. Is there a Facebook page for ipad wi-fi complaints? If not, someone PLEASE initiate one.

Sep 10, 2013 10:39 PM in response to Eduardo_298

Yup. I am having the same trouble as everyone else. Every other device that I own picks up strong wifi everywhere in my apartment, but my iPad mini gets weak, intermittent reception regardless of my proximity to the router. Apple hasn't offered any sort of fix for this as far as I can tell. Their products and support have always been top-notch in the past; hopefully they don't disappoint us now. Please help us, Apple! Thank you!

Sep 26, 2013 9:25 PM in response to Eduardo_298

Same issue here. I have an AirPort Extreme and 5ghz network. All of my other Apple devices work just fine. My iPad Mini constantly drops the wifi signal or has very poor reception. Gets better when I stand right next to the router.


Thankfully I have an LTE model. Half the time I just turn the wifi off and use LTE. That or just browse on my iPhone which gets perfect wifi reception.

Nov 6, 2013 2:26 PM in response to Eduardo_298

Thought i'd chime in with the same problem on my iPad Mini at home.


At home I have a newer Lynksys EA6500 router, providing both 2.4Ghz and 5Ghz bands. We have 1 iPad, 2 iPad minis, 3 iPhones, 1 Mac, 2 MB Airs, 2 Apple TVs, 3 iPods, a laptop, and an Android device.


From pretty much the start of using my Mini (purchased in August), I have noticed significantly less wifi performance. especially as compared to my iPhone in the same locations in the house. Even the signal strength dosn't show to be as strong. I really hardley use my iPad elsewhere so havn't noticed it being a problem, other than at my local starbucks.


I have not taken my iPad in to the genious bar yet, I will try the recomendations here first to see if they work first. Otherwise I will be hitting up apple for a new device.

Nov 18, 2013 1:03 AM in response to OverHeight

Just adding my voice to the rest. iPad mini in otter box defender case. Sometimes I turn it on and it does not see my router even though two apple tvs, an iPad 3, and all phones and laptops do. I have tried many of the suggestions with no luck. It seems to be a weak antenna, as sometimes moving right next to the router seems to allow the iPad mini to pick it up. Once it is connected it is fine until it sleeps or is turned off. Even when it does connect it shows half the signal strength all the other devices do. It also does not pick up my neighbours wifi when all my other devices do.

Feb 26, 2014 9:41 PM in response to Eduardo_298

Also have issues with iPad mini, works fine on home wifi but wifi range when connecting to wireless networks is not good. iPhone 5 & full size iPad have no issues connecting to wireless networks but iPad mini struggles to find the same networks when trying to connect from the same place. Seems like the ability of the iPad mini to pick up wireless signals is not as good as other wireless devices.

Jul 2, 2014 7:55 PM in response to Eduardo_298

I got my iPad mini in Feb 2014 before traveling abroad for a month. Didn't know about the wifi issue unfortunately. This cost me a lot of problems. Use this for work and at home. Have to process credit cards with it. However it does not detect wifi both at home or work unless I'm right next to the (new!) routers! Went to Apple genius and they reset my whole mini thinking that would fix it. Not. Went back and they replaced it yesterday. Still hasn't fixed it at all. Have iPhones, iPads, iPods, Macs, etc at home with no issues. Only the mini has an issue. Even the replacement. Since I can't use it for work as I need to and Apple does not appear to want to fix this problem I think this product is going to be returned and I'll be using another company's tablet.

iPad mini Wi-Fi problems

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