Some of the websites are showing up in codes?

I recently took my Macbook Pro to the computer shop to fix a video display issue. Everything works fine on my computer, except some websites now show up in a weird coding (See image below). I've updated my software, cleaned up my computer, erased the Safari history and cookies, all of that. And still certain websites, such as Facebook, show up like that.

User uploaded file

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Mar 12, 2013 9:34 AM

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12 replies

Mar 12, 2013 12:33 PM in response to ChelssRebecca

Please read this whole message and be sure you understand all of it before doing anything. Back up all data before making changes to your settings.

Click Cancel to close the Advanced sheet. Unlock the preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Open the DNS tab again and change the server addresses to the following:


8.8.8.8

8.8.4.4


That's Google DNS. Click OK, then Apply.


In Safari, select

Safari ▹ Preferences... Privacy Remove All Website Data

and confirm. If you’re using another browser, empty the cache. Test. Any difference?


Notes:


1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself.


2. I’m not advocating Google or anything else as a DNS provider; the server addresses are offerred merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

Mar 13, 2013 11:34 AM in response to ChelssRebecca

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:

  • Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
  • When you see the gray Apple logo, release the shift key.
  • If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.


Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Mar 14, 2013 8:39 AM in response to Linc Davis

Hey Linc Davis,


After rebooting my computer in Safe Mode, the websites still showed up with the same display.


I tried installing Mozilla Firefox to see if it was a Safari issue, and the website showed up the same in Firefox as well.


Safari and Mozilla both keep prompting me about security certificates on every website, do you think there is any relation to the website display issue?


User uploaded file

Mar 14, 2013 9:08 AM in response to ChelssRebecca

1. The process by which OS X checks the validity of root SSL certificates doesn't work behind the authenticating SOCKS proxies used on some enterprise networks. If applicable, contact your network administrator. The proxy server may need to have its settings changed.


2. Disable the built-in application firewall and any third-party firewall, "security" software, or network filter. Failing to do this is a common mistake. Test.


3. In some versions of OS X, Parental Controls has a bug that prevents loading of secure websites. Turn it off.


4. Are the current date (including the year) and time shown on your system clock? If not, correct them and test.


5. Launch the Activity Monitor application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.


Select All Processes from the menu in the toolbar of the Activity Monitor window, if not already selected. Enter "ocspd" (without the quotes) in the "Filter" text field. Is a process with that name listed?


If not, select


Go Go to Folder

from the Finder menu bar. Into the text box that opens, copy the following line of text:


/var/db/crls


From the folder that opens, move these two files to the Trash:


  • crlcache.db
  • ocspcache.db


You’ll be prompted for your administrator password. Reboot, empty the Trash, and test.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Some of the websites are showing up in codes?

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