it won't disconnect it says connected but is not showing up under devices in ITunes

I'm not a Mac user, but do one of the following:

> Restart your mac.

> uninstall & reinstall iTunes

> reset your iPod (if possible)

> make sure iTunes is up to date.

This is what I really know, I don't use a mac. If this doesn't help, then sorry.

Message was edited by: keeferaf

Keeferaf's suggestions are fine, but definitely reset your ipod before trying anything else. If it's 5th gen. or earlier, just switch the hold button on and off, then press the menu and hold buttons till the Apple logo appears.