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librajean
Level 1 (1 points)

Q: it won't disconnect   it says connected but is not showing up under devices in ITunes

I Pod is not showing up under devices in ITunes...it is connected to my MacBook Pro and it says connected ...but it is frozen...

iPod nano, OS X Mountain Lion (10.8.2)

Posted on Mar 12, 2013 9:18 AM

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librajean

Q: it won't disconnect   it says connected but is not showing up under devices in ITunes

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  • by keeferaf,

    keeferaf keeferaf Mar 12, 2013 9:20 AM in response to librajean
    Level 4 (1,082 points)
    Mar 12, 2013 9:20 AM in response to librajean

    I'm not a Mac user, but do one of the following:

    > Restart your mac.

    > uninstall & reinstall iTunes

    > reset your iPod (if possible)

    > make sure iTunes is up to date.

     

    This is what I really know, I don't use a mac. If this doesn't help, then sorry.

     

    Message was edited by: keeferaf

  • by starlinghunter,

    starlinghunter starlinghunter Mar 12, 2013 3:47 PM in response to librajean
    Level 1 (50 points)
    Mar 12, 2013 3:47 PM in response to librajean

    Keeferaf's suggestions are fine, but definitely reset your ipod before trying anything else. If it's 5th gen. or earlier, just switch the hold button on and off, then press the menu and hold buttons till the Apple logo appears.