Open Firmware as hardware failure diagnostic tool

Can Open Firmware be used to diagnose logic board or other hardware failure? If so, how?

PowerBook G4 12" Aluminium, Mac OS X (10.3), 867MHz, 256MB RAM, 40GB HD

Posted on May 19, 2006 10:24 PM

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10 replies

May 20, 2006 9:35 AM in response to DPSG-Scout

Thank you for letting me know about the Hardware Test facility. I've done as you indicate using the OS X disk #1. The screen shows three icons, including the right arrow. The mouse pointer is a wrist watch with rotating hands, and can be moved around the screen with the mouse. After between 30-40 seconds the CD-ROM drive stops spinning, the wrist watch hands stop rotating, and the mouse pointer (wrist watch) cannot be moved. I have also tried moving the pointer over the right arrow while it can be moved (and the hands are rotating) and clicking on the right arrow (while the hands are moving) but as to be expected nothing happens, and then when the hands stop rotating I have then clicked again on the right arrow (and again, also as expected, nothing happens).

Any thoughts?

The reason for wanting to carry out this test is as follows: I thought I had hard drive failure so bought a new (compatible) drive, but it would not format (I have since formatted it on another machine so I know the drive is good). It now appears that the original drive has not failed but is instead corrupted (I have now purchased Disk Warrior 3, and waiting for it to arrive). Also, the fan starts a few seconds after power on, but runs for only about 2 seconds before stopping (and it does not restart at any point). I am being pointed to logic board or hard drive data-cable failure. The cost of replacing the logic board is astronomical so before I do take this step I wanted to attempt to confirm the diagnosis.

What procedure/tools do the "professionals" use to determine precisely what component has failed?

May 20, 2006 10:13 AM in response to GerryE

It's totally normal to get a wrist watch for a few seconds since your computer is scanning for bootable volumes. The odd thing is, you should be able to move the mouse and select a disk afterwards.

Try a different method:

Start your computer, insert disk and go to System Preferences -> Startup Disk, select Hardware Test + Restart.

Running the Hardware Test to identify any potential logic board failures seems to be a good idea, though it can only detect like 99% of all hardware issues.

Also, the fan starts a few seconds after power on, but runs for only about 2 seconds before stopping (and it does not restart at any point).


You shouldn't hear it unless you're performing some CPU intensive tasks, so it does not necessarily indicate a problem. You could use Temperature Monitor to check for any unusual temperatures. I've got around 50°C without any fan activity.

Hardware Test is the only diagnostic software available as far as I know, besides various hard drive tools. A technician would either run Hardware Test or open your machine and measure some individual circuits.

May 21, 2006 8:00 AM in response to GerryE

Hello again, GerryE.

I noticed that you said the "screen shows three icons, including the right arrow" , can you describe what the other two icons are (ie. excluding the right arrow icon)? If there was an Apple Hardware Test icon, did you select that prior to clicking on the right arrow icon? There should actually be a total of five icons:
1. Rescan - with a circular arrow
2. Your PowerBook's internal drive
3. Mac OS X Install Disc
4. Apple Hardware Test
5. Right arrow
> After between 30-40 seconds the CD-ROM drive stops spinning, the wrist watch hands stop rotating, and the mouse pointer (wrist watch) cannot be moved.
Are you also saying that the mouse pointer has frozen?
That said, the overall experience you have witnessed does not seem normal to me.
User uploaded file
15" 1.25GHz/12" 1GHz PBs, 2xPPC Mac minis, 12" iBook G4, Mac OS X (10.4.6) Cube, 2xTAMs, iPods 2G/4G, iPs, AEBS, AX

May 21, 2006 1:15 PM in response to EddieC

Hello DP and Eddie.

Thank you for your respective replies. Apologies for slightly tardy response, which is due to family visiting me at the moment. However, resolving the problem with my PB is very important to me, and I really do appreciate the time you guys take to respond to me personally, and to a myriad of other posts.

DP, in response to your points first.

I have booted from the OS X Disk, but I am unable to locate the System Preferences menu; consequently, I cannot go to System Preferences -> Startup Disk, select Hardware Test + Restart as you suggest.

Regarding the fan, I have confirmed by visual means (by peering into the vents at the rear of PB with the aid of a torch) that the fan starts a few seconds after power on, but runs for only about 2 seconds before stopping (and it does not restart at any point). The fan is not audible at any stage, but I believe this is only to be expected given the combined effects of the CD-ROM drive reading from the OS X CD, and the hard drive spinning.

I can’t run Temperature Monitor to check for any unusual temperatures, because I can’t install anything on the hard drive (and I can't format it, but that's why my posts began in the first place...). If the PB is left switched on for a lengthy period, say 10 minutes or more, the case in the area of the hard drive gets very warm indeed.

Eddie, in response to your questions:

The screen shows just 3 icons:

Rescan - with a circular arrow (on the left)
Mac OS X Install Disc (in the centre, slightly raised above the other two)
Right arrow (on the right)

Yes, the mouse pointer freezes after about 30-40 seconds

May 21, 2006 2:18 PM in response to GerryE

> I have booted from the OS X Disk, but I am unable to
locate the System Preferences menu


Sorry, mate.
I was assuming you've got a working OS X installation on your computer, since you managed to format your drive using a second machine. Yet without OS X on your HD, you won't be able to boot OS X and open System preferences.

> Rescan - with a circular arrow (on the left)
Mac OS X Install Disc (in the centre, slightly raised
above the other two)
Right arrow (on the right)


Are you sure, you're using the correct disk? If so, there should be a second icon labeled "Hardware Test".

You need your original, gray (PowerBook) software restore disk, that does not have the big "X" logo on it.
A normal OS X installation CD will not work, since it doesn't include the hardware-specific test software.

May 22, 2006 1:09 AM in response to DPSG-Scout

Hi DP. Thank you for your continued interest in this issue.

With the grey disk (labeled "Mac OS X Xcode Tools Install Disc), restarting without pressing any key results in the PB searching for an OS. However, holding down the option (alt) key while restarting leads to a screen now displaying just 2 icons:

Rescan - with a circular arrow (on the left)

Right arrow (on the right)

And as before, the mouse pointer freezes after about 30-40 seconds

May 22, 2006 2:11 AM in response to GerryE

That's the incorrect disc. Even so, you should still see the PowerBook's internal drive icon.

Have you tried using FireWire Target Disk Mode? The idea is to see whether your PB's hard drive works properly on another Mac. When testing it, try transferring a reasonable amount of data rather than just creating a folder.

If FTDM works, try booting your PB with an OS X installation on an external FW drive (ie. connect a FW drive with a bootable installation of OS X residing on it). If the logic board is the problem then you should still see issues when running in this mode.



User uploaded file


15" 1.25GHz/12" 1GHz PBs, 2xPPC Mac minis, 12" iBook G4, Mac OS X (10.4.6) Cube, 2xTAMs, iPods 2G/4G, iPs, AEBS, AX

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Open Firmware as hardware failure diagnostic tool

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