I just upgraded from OS 10.6.8 to 10.8.2 and now can not use my HP Scanjet 4670. I can not find any drivers and the scanner is not shown in the Print & Scan function of System Preferences. Neither does it show in Preview or in Image Capture. Any solutions?
MacBook Pro, OS X Mountain Lion (10.8.2)
Se a HP não se importa como os scanners e impressoras antigas, deveria pelo menos abrir o código fonte do driver para que os usuários modificassem, fazendo assim o update para novos sistemas. E se é esse o tratamento deles, os usuários do mundo todo deveria parar de comprar seus produtos.
Can you print?
You can check here for new drivers and to look at the product troubleshooting/communities:
I can print to my printers. They all show up in the Print/Scan tool. It is just the scanner. I have tried the HP site but can not find any drivers for OS 10.8.2. Another discussion said that they were included in the new OS; however, I am not finding that to be accurate or, at least, not a solution which is working for me.
Since Leopard HP and others have been supplying drivers directly to Apple, no need to visit HPs site. Software Update will advise you when new drivers are available. A suggestion to try is to reset the printing system and add your printer/scanner back in.
I have the same issue. I have uninstall the hp 4670 driver that I had and was not working in 10.8.2. but hp has not update this driver yet. Can you suggest me what can I do?
How do I reset the printing system? I tried adding a printer/scanner but the Printer/Scanner utility did not find the Scanjet.
Checking the Apple article about drivers available from Apple, no HP Scanjet models are listed, so you would have to rely on getting the driver from HP. If they have not updated the OS X driver to support 10.8 as the other person mentions, then I would contact HP to see what they have to say.
Note that in order to use Image Capture or Preview there would have to be an ICA driver available from HP or included with 10.8. Given that the device is not found when you open Image Capture then it indicates that a supporting ICA driver is not present on the Mac.
And don't bother with the reset of the printing system. Without a supporting driver the reset is a waste of time.
After spending all day on this issue, I have ended up contacting HP (currently on hold to talk to "Corporate") and have found out thus far that they (HP) have not developed any new drivers for the Scanjet 4670 for use with either Mac OS 10.7 or 10.8. The last version they supported is 10.6. HP Tech Support suggests contacting their Corporate HQ to raise the issue. So, if any of you are using a 4670 and a new Mac OS, let HP know you want a new scanner driver.
Thank you for your support i hope to found the way to work with this scanner.
I just talk with hp support center in Greece and they told me that I have to wait up to apple create drivers for hp 4670.
Is that true?
stavroch wrote:
I just talk with hp support center in Greece and they told me that I have to wait up to apple create drivers for hp 4670.
Is that true?
No, it is a blatant lie. Apple does not create printer drivers for third party printers. HP develops the drivers and supplies them to Apple to distribute via Software Update. This is all on HP. It is up to them to produce drivers that work with current versions of OS X, and HP has chosen not to do so. HP is famous for dropping support for their older hardware and it the main reason I will never purchase a HP printer again.
Hi,
Even though the drivers being published through Apple Software Update servers, it beeing developerd by HP only.
The HP Scanjet 4670 was not supported on OS X v10.6 and not on 10.8 (Although the older PPC software still worked on 10.6 with Rosetta)..
You may find any compatible Scanjet model listed below, the 4670 unfortunately not listed as compatible:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03428470
I afraid that any 3rd party solution as Twain Sane or Vuescan does not support the Scanjet 4670 on Mountain Lion as well.
Shlomi
It will be great for us if you could get in touch with hp for this drivers or to find any other solution about that.
I have already test 3 party solutions but I get also the same problem.
I hope to find any solution for working the ho 4670 with mac 10.8.
Also I have create a post to hp forum http://h30499.www3.hp.com/t5/Scanners/Drivers-for-4670/td-p/6013637
I hope to find the way of how to scan hp 4670 with mac 10.8 and to share it with other users.
You have two, -maybe- three options.
1: Best option: Get an external USB drive (big or small, no matter), and install Snow Leopard (10.6.X) on it, reinstall the drivers, and boot into it when you need to scan. (Or restore a backup of your last working 10.6 operating system onto the backup drive.) Don't forget to click the special options to install Rosetta, or it won't work.
2: Buy a new scanner. My recommendation: Don't buy HP. They are a sinking ship, and haven't cared about build quality, support, or software drivers, for the last decade.
3: (Unknown, advanced option.) Use an emulator, such as VMWare Fusion, to boot into the server version of Snow Leopard, and assign the USB port for the scanner to it, and hope for the best. I'd give this a 50/50 chance of working. This is not an option for novices, but maybe you have a tech genius who owes you serious favors.
A few years back, HP's board of directors was taken over by bankers, and the founder/engineers overthrown. The new board decided that they didn't have the technical competence to provide guidance in, or help make decisions regarding company investments in technology. HP then became like IBM, a 'consulting' company, and it stopped caring about quality technology or product development. They make most of their money off of ink sales, from inkjet printers. But smartphones and tablets are ravaging that market, so they are slowly dying. They make the equivalent of $17/gallon off of inkjet ink. It's an addiction that will destroy them, with the Wall Street boys simultaneously knowingly driving them into the ground, while shorting them in the long term.
It was a nice scanner. Nothing wrong with it. Just the company that made it doesn't really exist any more, other than on paper. Best of luck to you!
I cannot scan in OS 10.8.2 using my HP Scanjet 4670
