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Received Error 1602 while updating to 6.1.2

I Was Upgrading to 6.1.2 When Suddenly i Get The Message, Error 1602, Cannot Restore. So I Try Restoring It Again, But The Same Problem Keeps Coming Up. And My Ipod Touch Wont Even Switch On Now. What Do I Do? And Yes, I've Tried Putting It In DFU Mode, And I've Tried Nearly Everything. It Seems Like I Made A Huge Mistake By Asking My Dad To Get Me One Of These, I Should Have Gone With Android. At This Point, Even Windows Seems Better Than iOS, All I've Had Is Problems Since I've Bought This Thing. 😠

iPod touch, iOS 6.1.1

Posted on Mar 12, 2013 2:21 PM

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3 replies

Mar 12, 2013 2:24 PM in response to ashwinsingh.saul

Error 1604

This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

  1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
  2. Restore and wait for the error.
  3. When prompted, click OK.
  4. Close and reopen iTunes while the device remains connected.
  5. The device should now be recognized in Recovery Mode again.
  6. Try to restore again.

If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.


Error 1600, 1601, 1602

Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Error 1603

Mar 12, 2013 2:32 PM in response to ashwinsingh.saul

Did you:

This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps inthis article for details on troubleshooting security software.


Since the compuer likely has those on.

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

Received Error 1602 while updating to 6.1.2

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