I have attempted to sync my new iPod touch 4th gen. with my current PC running Windows XP and everytime I attempt it I get the dreaded blue screen, here are the error codes- 0x0000007E; 0XC00000005; 0X00000000; 0XBA51B7C8; 0XBA51B4C4 any suggestions?

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Level 1

8 points

I have attempted to sync my new iPod touch 4th gen. with my current PC running Windows XP and everytime I attempt it I get the dreaded blue screen, here are the error codes- 0x0000007E; 0XC00000005; 0X00000000; 0XBA51B7C8; 0XBA51B4C4 any suggestions?

iPod classic, Windows XP

Posted on Mar 12, 2013 5:37 PM

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Answer 1

b noir

Level 9

72,324 points

Mar 12, 2013 5:44 PM in response to klondie

In the course of your troubleshooting to date, have you worked through the following document?

iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

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Answer 2

klondie Author

Level 1

8 points

Mar 14, 2013 5:06 PM in response to b noir

I updated all drivers and cleared any unused ones, but unfortunately I still get the "blue screen". Will try disconnecting all other USB devices and see if that makes a difference. Thank you.

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