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Retrieving photographs from camera roll before photo stream - usb not working

154 Views 1 Reply Latest reply: Mar 13, 2013 5:55 AM by Lawrence Finch RSS
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Mar 13, 2013 5:53 AM

Hi,

 

I have downloaded iCloud and I'm now using photostream. I can retrieve all pictures taken after I have done this but I cannot get the pictures off my camera roll before I started using photo stream. When I plug my iPhone into my laptop auto play does not open even though the phone will charge through the laptop. When I looked into this further it is coming up code 19 and my device in incomplete or damaged.

 

Can anyone advise me on how to get my pictures taken before photo stream was enabled off the camera roll without auto play? I have read discussions saying to take screen shots so the photos go into photo stream but this will take forever and loose the quality.

iPhone 3GS

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