2 Replies Latest reply: Mar 13, 2013 5:53 AM by sdaniel5
sdaniel5 Level 1 Level 1 (10 points)

MB Pro with Lion 10.7.5 working with Epson Stylus SX535WD was fine with wifi printing and suddenly, from one print job to the next, announces "The printer is not connected".  Works fine from my other MBP running the same software.  I have a feeling there is some file I could trash that would solve the problem but I don't know which one.

MacBook Pro, MacBook Air, iPad, iPod Touch
  • Tlix Level 4 Level 4 (1,420 points)

    Remove the printer from System Preferences > Print & Scan. Then you can delete /Library/Printers/Epson. When you re-add the printer it will ask you to redownload the software. It should work after that.

  • sdaniel5 Level 1 Level 1 (10 points)

    I saw a suggestion right after I posted this that said just delete the printer in preferences and then add it again.  One thing I found out is that I had it in there twice, which may not have helped anything.  Anyway, I deleted both of them then added it in again and without doing anything else that solved the problem.  Thanks for replying.