Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Got iTunes 11.0.2 and iPod classic. ITunes no longer connects to iPod - wiped all contents and there is no way to re-connect - is this normal?

Got iTunes 11.0.2 - as far as I know the latest version. My iPod classic no longer connects - gone through all on the "help" still won't work. There is nowhere with the word "device" and the iPod has now been wiped clean. Is this normal with the new version?

iPod classic, Windows 7

Posted on Mar 13, 2013 6:59 AM

Reply
2 replies

Mar 13, 2013 7:07 AM in response to Kay0608

You might want to try connecting to another computer with an older version of iTunes. If it connects, reformat it straight away just in case before adding your songs back in. Otherwise, you might want to seek for help at the official iTunes stores in your country. Chances are that the iPod might be corrupted, though iTunes being the problem can't be ruled out either.

Got iTunes 11.0.2 and iPod classic. ITunes no longer connects to iPod - wiped all contents and there is no way to re-connect - is this normal?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.