iPhone 5(iOS 6.1.2),Exchange email (gmail) - Unable to receive mail

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Level 1

8 points

iPhone 5(iOS 6.1.2),Exchange email (gmail) - Unable to receive mail

Hi, first i want apologize for my english, im not very good at it.

I want set up push gmail on iPhone 5 (only way is through Microsoft Exchange in Setting-->Mail,Contacts, .... ).

Setting of email is 100% all right (same setting works on iPhone 4) , but when i open Email will only jumps notice "Unable to receive mail" and i think its not problem only with email, because i can't get also contacts and calendar.

With the same setting all works on iPhone 4 !

Can anyone help me please ?

Thanks.

BTW: Same problem have with iPad Mini

iPhone 5, iOS 6.1.2

Posted on Mar 13, 2013 10:50 AM

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Answer 1

KiltedTim

Level 10

224,880 points

Mar 13, 2013 10:51 AM in response to Adam Kolek

Sorry. You can't set that up any more. If it was already set up, and you didn't delete the account from the device, it should continue to work.

Google, however, has terminated support for Exchange Active Sync on non-paid gmail accounts.

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Answer 2

Adam Kolek Author

Level 1

8 points

Mar 13, 2013 11:03 AM in response to KiltedTim

So it will not work anymore on iPhone 5 ? Or you mean it will not work on two device at same time (on iPhone 5 and iPhone 4) ?

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Answer 3

KiltedTim

Level 10

224,880 points

Mar 13, 2013 11:35 AM in response to Adam Kolek

I mean you can not configure it on any iDevice as of 2/1/2013. If you set it up on 1/31/2013, BEFORE Google cut off new configurations, that configuration should continue to work (there have been reports of issues, though, on existing configurations).

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Answer 4

Adam Kolek Author

Level 1

8 points

Mar 13, 2013 12:14 PM in response to KiltedTim

I'm rly sorry, im not very good at english...but if i understand you well,

After 2/1/2013 i can't configure it on ANY iDevice and is no way to have push gmail on iPhone without using Gmail app ( that works ) ?

Thanks

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Answer 5

KiltedTim

Level 10

224,880 points

Mar 13, 2013 12:19 PM in response to Adam Kolek

Correct, unless that particular gmail account as already configured on that device and working at the time google cut off support for Exchange ActiveSync.

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Answer 6

Adam Kolek Author

Level 1

8 points

Mar 13, 2013 12:26 PM in response to KiltedTim

Thanks for sad information ( for me ) and thank you for your patience with my language =)

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