11 Replies Latest reply: Nov 30, 2013 1:44 PM by xser
Bruce Vikon Level 1 Level 1

Ok, My WiFi is ON. I DO have internet connection. It works fine. However, the exclamation mark shows on the wifi icon at the top of the screen and the alert says No internet connection. Why? I repeat, I DO have a connection.


MacBook Pro with Retina display, iOS 6.1.2
  • dominic23 Level 8 Level 8
    expertise.macosx
    Mac OS X

    Power off the router. Unplug it from the wall. Wait a while.

     

    Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.

     

    Restart the computer.

     

    For more on this:

     

    http://support.apple.com/kb/HT4628?viewlocale=en_US&locale=en_US

  • ds store Level 7 Level 7

    You can be connected to your Wifi and the Wifi may not be connected to the Internet for some reason.

     

    Usually powering on/off your modem and/or router works to reestablish a connection to the ISP, else they, or the modem or modem/router combination or lines in between are at fault.

  • Bruce Vikon Level 1 Level 1

    Okay, perhaps my question is not clear. I DO HAVE AN INTERNET CONNECTION. The router and my computer are working fine. The internet works fine. I am connected. I can log in and ask this question. HOWEVER, the Alert on my computer still says No Connection to the Internet. And there is an exclamation point over the wifi icon on the top of my screen. So my question is, WHY DOES AN ALERT SAY I AM NOT CONNECTED WHEN I AM CONNECTED? And how can I fix this? Hope that makes more sense. Cheers, Bruce

  • Bruce Vikon Level 1 Level 1

    Okay, perhaps my question is not clear. I DO HAVE AN INTERNET CONNECTION. The router and my computer are working fine. The internet works fine. I am connected. I can log in and ask this question. HOWEVER, the Alert on my computer still says No Connection to the Internet. And there is an exclamation point over the wifi icon on the top of my screen. So my question is, WHY DOES AN ALERT SAY I AM NOT CONNECTED WHEN I AM CONNECTED? And how can I fix this? Hope that makes more sense. Cheers, Bruce

  • katekelly2 Level 1 Level 1

    I am having this exact issue. Yesterday I upgraded to Snow Leopard and then immediately to Mountain Lion. and I've had this issue ever since. Did you find any solution? I have a 2009 Macbook Pro. My Mac desktop has Mountain Lion but does not show the ! on the wifi icon.

  • CMCSK Level 6 Level 6

    katekelly2 wrote:

     

    I am having this exact issue.

    No you don't.

     

    My Mac desktop has Mountain Lion but does not show the ! on the wifi icon.

     

    your post here is different from the original topic of discussion. It's generally better to start your own Topic, rather than adding onto an existing one="Threadjacking"

     

    Please start a new topic about your issue so it can receive more focused attention as well as completing your system profile which is a complete blank.

     

     

     

     

     

     

     

     

     

     

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  • CMCSK Level 6 Level 6

    Bruce Vikon wrote:

     

    Okay, perhaps my question is not clear. I DO HAVE AN INTERNET CONNECTION. The router and my computer are working fine. The internet works fine. I am connected. I can log in and ask this question. HOWEVER, the Alert on my computer still says No Connection to the Internet. And there is an exclamation point over the wifi icon on the top of my screen. So my question is, WHY DOES AN ALERT SAY I AM NOT CONNECTED WHEN I AM CONNECTED? And how can I fix this? Hope that makes more sense. Cheers, Bruce

     

    Try the suggestions mentioned in https://discussions.apple.com/thread/4447111?start=0&tstart=0

     

    Which os version are you using?

     

     

     

     

     

     

     

     

     

     

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  • katekelly2 Level 1 Level 1

    Thanks for the response CMCSK... Although you insist I am "threadjacking" and not having this same issue, I am in fact - having the same issue as Bruce. Let me compare Bruce's entry to my own issues:

     

    "I DO HAVE AN INTERNET CONNECTION" - same

    "The router and my computer are working fine. The internet works fine. I am connected. I can log in and ask this question." - check. check. check. and check. all the same.

    "HOWEVER, the Alert on my computer still says No Connection to the Internet. And there is an exclamation point over the wifi icon on the top of my screen." - again, the same.

    "So my question is, WHY DOES AN ALERT SAY I AM NOT CONNECTED WHEN I AM CONNECTED?" - my exact question.

     

    Bruce, your question was posted a while ago so it's possible you've fixed it. If not, I tried the advice found in this discussion and it seems to have solved my issue:

     

    https://discussions.apple.com/thread/4092067?start=0&tstart=0

  • CMCSK Level 6 Level 6

    This is why you do not have the "exact" issue -

     

    You - "My Mac desktop has Mountain Lion but does not show the ! on the wifi icon."

     

     

    Bruce Vikon - "there is an exclamation point over the wifi icon on the top of my screen."

     

     

     

     

     

     

     

     

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  • katekelly2 Level 1 Level 1

    my original post: "I have a 2009 Macbook Pro." translation: "I am having this exact issue - it is happening on my 2009 Macbook Pro" === "there is an exclamation point over the wifi icon on the top of my screen"

     

     

    "My Mac desktop has Mountain Lion but does not show the ! on the wifi icon." was for comparison sake only, to show that another computer in my Wifi network is not having this issue.

     

     

    Let's focus on the issue here. Like before, I would like to share a solution that seems to have worked for me: https://discussions.apple.com/thread/4092067?start=0&tstart=0

  • xser Level 1 Level 1

    Another user fixed this issue on another discussion: http://discussions.apple.com/thread/5494661?tstart=0