HT204088: See your purchase history in the iTunes Store on a Mac or PC

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ChristineFares
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Q: King.com - Candy Crush Saga - Overcharging

Hi,

 

Candy crush saga Application over charged me in buying additional moves:

1. I have been charged for at least 4 additional purchases that I didnt buy everytime I puchased moves

2. 30% of the purchased moves froze the game and I lost a life.

 

What do i do?

iPhone 4S

Posted on Mar 13, 2013 5:50 PM

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ChristineFares

Q: King.com - Candy Crush Saga - Overcharging

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  • by vixtrola,

    vixtrola vixtrola Mar 22, 2014 1:26 AM in response to ChristineFares
    Level 1 (0 points)
    Mar 22, 2014 1:26 AM in response to ChristineFares

    Once it occurred to me that I was being overcharged I decided to test it. I upgraded one time only and watched my credit card bill show the amount of $10 or so. A nice 9 dollar overcharge. I went backwards through my card statements and realized that there are a few thousand dollars instead of $100 over the past year and a half. I use iTunes for movie rentals etc and there is zero evidence that someone else has been using my account. This is most certainly an issue exclusive to the candy crush app for me. Customer service has been horrid - they also pretend it's the first they've heard of the issue. I'm not litigious but I'm seriously considering the organization of a class action lawsuit. If anyone is interested in pursuing the matter please let me know.