3 Replies Latest reply: Mar 14, 2013 9:09 AM by léonie
Dennis R. Level 1 Level 1

I just received my MacBook Pro back from depot service. I restored the HD from time machine and now when I try to laod apeture it's asking for my software's serial number. . . Is there a way to find the serial number if I boot the machine from it's old hard drive and load the previous version of aperture?

Thanks,


MacBook Pro, Mac OS X (10.5.7)
Reply by léonie on Mar 14, 2013 2:25 AM Helpful
if your Mac's serial number did not change, you may be able to run Aperture by booting from the old drive. If it launches, look at the "About" panel: From Aperture's man menu bar  use the Application menu "Aperture > About Aperture". This will display the registration information and Serial Number. RegardsLéonie P.S. How did you originally buy Aperture? As a boxed retail version? The serial number should be in or on the box with the installer CD, on the booklet inside.  If you bought Aperture from the App Store, no Serial number should be required. if you cannot retrieve the serial number, contact Apple: Pro Application Replacement Serial Numbers

All replies

  • léonie Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    if your Mac's serial number did not change, you may be able to run Aperture by booting from the old drive. If it launches, look at the "About" panel:

    From Aperture's man menu bar  use the Application menu "Aperture > About Aperture". This will display the registration information and Serial Number.

     

    Regards

    Léonie

     

    P.S. How did you originally buy Aperture? As a boxed retail version? The serial number should be in or on the box with the installer CD, on the booklet inside.  If you bought Aperture from the App Store, no Serial number should be required.

     

    if you cannot retrieve the serial number, contact Apple: Pro Application Replacement Serial Numbers

  • Dennis R. Level 1 Level 1

    Thanks for the help.

    I had my upgrade information and was able to get the Pro Application folks to help me with a replacment serial number. . .

    WHEW!

     

  • léonie Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    and was able to get the Pro Application folks to help me with a replacment serial number. . .

    You are welcome.

    Good to know, that the Pro App service team is so helpful.