Q: Samsung support says that the SCX-4927FW is not supported by AirPrint

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Your Issue ID for this chat is LTK56402758915X

Sabrina: Hi, thanks for reaching out to Samsung tech support. How can I help you today?

Visitor: I have an iPad. My Samsung SCX-4729FW is connected to my wifi network via ethernet. how do I use airprint?

Visitor: this apple support site says this printer is compatible: http://support.apple.com/kb/HT4356

Sabrina: I see that the printer is not listed in the Supported models to use Air Print.

Visitor: http://support.apple.com/kb/HT4356

Sabrina: Yes, I see that in the Apple website it is shown that the Printer supports the Air Print functionality but as per the Samsung the model is not listed in the compatible models to use the Air Print.

Visitor: Please have Apple fix this. This could cause a lawsuit as I purchased this printer for that reason.

Sabrina: I apologize for the inconvenience caused.