Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My mac has OSX version 10.8.2 and I'm try to install an aiport express base station which requires 10.5.7 or later. Yet when I try to install the software it says the base station is not compatible with my mac version - how do I resolve?

My mac has OSX version 10.8.2 and I'm try to install an aiport express base station which requires 10.5.7 or later. Yet when I try to install the software it says the base station is not compatible with my mac version - how do I resolve?

MacBook Pro

Posted on Mar 14, 2013 12:24 PM

Reply
12 replies

Mar 15, 2013 6:59 AM in response to sm2007

You already have the software installed that you need if you have 10.8.2.


If AirPort Utility cannot find the Express, that is another matter. More software is not needed. More troublehooting is needed.


Power up the Express for a full minute

Hold in the reset button on the Express for 7-8 seconds and release

Allow a full minute for the Express to restart


Click the AirPort icon at the top of the Mac's screen

Look for a heading of New AirPort Base Station

Just below that, click on AirPort Express


What happens?



User uploaded file

Mar 15, 2013 9:51 AM in response to sm2007

As the Set Up Guide illustrates, you will need an Ethernet connection from an Ethernet port to the WAN "O" port on the AirPort Express if you want to be able to connect the Express to the Internet and have it provide a private wireless network for your devices.


The only exception to this would be if the apartment complex is using Apple wireless routers, which might allow you to "extend" the wireless network to provide a stronger wireless signal.


Otherwise, I am afraid that the current Internet set up at the apartment and the Express are not compatible.

Mar 15, 2013 10:54 AM in response to sm2007

Well, it's a bit goofy, but you might be able to configure two AirPort Express devices to work.


The first would "join" the wireless network there and the second could connect to the first with an Ethernet cable and be configured to "create" a wireless network for your devices.


I travel with 2 AirPort Expresses all the time for use in hotels that only provide wireless. I can usually set up my own network and connect multiple devices.....and only pay for one connection.

My mac has OSX version 10.8.2 and I'm try to install an aiport express base station which requires 10.5.7 or later. Yet when I try to install the software it says the base station is not compatible with my mac version - how do I resolve?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.