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stuck on itunes

Hello, i plugged in ipod touch to computer to sync and i updated to ios 6.something and now my ipod is messed up. It is stuck on itunes logo with power cord pic. It doesnt respond by plugging it in to computer. Also i cannot get to any restore point by pressing both buttons together. I cant get any help from apple support unless i pay for their screwed up update. Tech geeks please help!

iPod touch, iOS 6.1.2

Posted on Mar 14, 2013 2:54 PM

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Question marked as Best reply

Posted on Mar 14, 2013 3:38 PM

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

4 replies
Question marked as Best reply

Mar 14, 2013 3:38 PM in response to Sweatyfrog

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

Mar 14, 2013 8:08 PM in response to Sweatyfrog

Ok, I let the battery burn down, waited about an hour. I plugged it back into computer and the same thing happened. Its stuck on itunes logo. The computer still doesnt acknowledge it and cant do anything with buttons. But, I did hook it up to my kids computer and it went to recovery mode and now its working again. Now, what does that mean? Is my computer jacked up or is my itunes screwed up? Im uninstalling itunes and going to reinstall to see if that helps. Btw, thanks for helping me out. Much appreciation.

stuck on itunes

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