Ipod touch 5g screen will not display anything?

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Ipod touch 5g screen will not display anything?

There is power to the Ipod. It is new(only 3 months old).

I have tried restoring/recovering the Ipod(success), but the problem still exists that the screen will not display anything. It just remains black.

The screen went black when I was in a skype group call, and now it will not respond to anything. Is there anyway I can fix this/send it in for repairs to Apple.

I am mostly certain this is a hardware problem.

iPod touch, iOS 6.1.2

Posted on Mar 14, 2013 11:25 PM

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Answer 1

lllaass

Level 10

210,513 points

Mar 15, 2013 1:39 AM in response to James WBT

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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