rebeccafrom-

Q: MacBook Pro won't go past grey screen with loading bar and wheel

Last night I switched my laptop (Macbook Pro 15" late 2011) off completely normally but this morning when I try to switch it on it comes up with the usual grey screen with apple sign and spinning wheel but there is also a loading bar which disappears after a few seconds. I have been stuck on this page for over 10 minutes twice now. Tried force shutting down to try again but it just did the same thing the next time. Please help!

MacBook Pro

Posted on Mar 15, 2013 3:02 AM

Close

Q: MacBook Pro won't go past grey screen with loading bar and wheel

  • All replies
  • Helpful answers

first Previous Page 3 of 3
  • by secret agent 11,

    secret agent 11 secret agent 11 Jan 4, 2016 7:37 PM in response to rebeccafrom-
    Level 1 (0 points)
    Jan 4, 2016 7:37 PM in response to rebeccafrom-

    My screen went to gray as I was starting up.  Tried re-starting several times.  Nothing got past the gray screen.  Earlier in the week I had remembered seeing the warning that my disk space was almost full.  Taking this lead, I tried entering my computer in SAFE MODE (clicking SHIFT right after you hear the chime).  This worked and allowed access to my computer.  I then gathered 30GB of video I had in my MOVIE file and put it on an external hard drive.  Restarted the computer, crossed my fingers, and sure enough, no gray screen.  It started right up as normal. Hope this helps.  Easy fix. 

  • by Gregory_B,

    Gregory_B Gregory_B Jan 7, 2016 8:51 PM in response to rebeccafrom-
    Level 1 (0 points)
    Jan 7, 2016 8:51 PM in response to rebeccafrom-

    I've had the same problem with my MBP.  Hanging on the gray screen at start up.  I tried everything suggested and nothing seemed to work. 

     

    I reset the PRAM, SMC, installed new RAM, ran disk utility, ran Apple's diagnostic/hardware test. - Didn't seem to help.

     

    When I did get my MBP to boot (seemingly by chance) I made sure to do a complete backup.  I pretty much figured it was a "goner" at that point.

     

    Next I updated EVERYTHING.  Brought the OS up to El Capitan and updated every application I had to its current version.

     

    Didn't help.

     

    I then ran Disk Warrior and much to my surprise it seems to have worked!

     

    So that's my two cents on this problem.  Hope it helps.

  • by Gregory_B,

    Gregory_B Gregory_B Jan 8, 2016 10:25 PM in response to Gregory_B
    Level 1 (0 points)
    Jan 8, 2016 10:25 PM in response to Gregory_B

    So as an update -

     

    With all the diagnostics, repairs, updates, clearing PRAM, putting new RAM, clearing SMC, running disk warrior, disk utility, etc.  The problem persists.  I believe it is the famous "Discrete Graphics Card" problem showning up in early 2011-2013 MBPs. 

     

    I've made an appointment with the Apple Store for repairs.  They have extended the "free" repair to Feb 27th, 2016.

     

    If you want to tackle this yourself there are youtube videos to show you how.  It's not for the technologically squeamish.

  • by seonghee7,

    seonghee7 seonghee7 Jun 30, 2016 8:22 AM in response to MO_Hillbilly
    Level 1 (4 points)
    Jun 30, 2016 8:22 AM in response to MO_Hillbilly

    I tried all, safe mode, recovery mode, etc. The last thing i did was Command and V, and it worked! Thank you! Do not call Apple service; you will be talking to a rep for 20 minutes and they have no clue. Just search on the internet and fix it by yourself!

  • by Jonarous,

    Jonarous Jonarous Aug 15, 2016 3:19 AM in response to rebeccafrom-
    Level 1 (4 points)
    Aug 15, 2016 3:19 AM in response to rebeccafrom-

    I have the same computer - late 2011 mbp and got the same problem during work on a music program.

    I tried some of the suggestions here without success.

    I took the computer to a nearby apple store and after a system diagnosis they did using a network cable they found that my graphic card was damaged (I believe it was overheated as a cause of hard work).

    Anyhow, they are going to replace the whole motherboard without cost (unbelievably... I don't have any guarantee but this is how they treat apple customers I assume

     

    So if you have the same problem, don't hesitate, try the local Apple Store

first Previous Page 3 of 3