help, device must be in vtr mode when device control is enabled

I am trying to capture with a Panasonic gs120

I have one tape that I shot on this camera and I can capture perfectly, however another tape from another camera, one that shoots 24 fps, i cannot capture.

I have tried changing all my settings and changing the frame rate to 24, however i can only get the video to capture if i put it as an uncontrollable device and therefore i have no timecode.

any suggestions, i would really like to be able to capture tc as well.

is there a way to interpret footage before you capture in case you dont know what the frame rate is? how do you find the right setting withotu changing every single one of them?


thanks
Jana