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Can't open Preview & TextEdit after installing OS X 10.8.3

Today, I upgraded to OS X 10.8.3. After that, each time I double click Preview or TextEdit, the following dialog box comes up:


QUOTE


Mac OS X needs to repair your Library to run applications. Type your password to allow this.

Name:

Password:

[Cancel] [Repair]


UNQUOTE


I enter the info and then click [Repair]. After that, the Preview or TextEdit app icon bounces for 1-2 seconds in the bottom icon bar, and then quits.


I have tried repairing permission, but still no luck.


Can anyone please help?


Many thanks in advance.


Gary

iMac, OS X Mountain Lion (10.8.3)

Posted on Mar 15, 2013 11:12 AM

Reply
32 replies

Mar 15, 2013 4:22 PM in response to bfred123

QUOTE


macjack,


Your right, I was looking in the wrong Prefs folder. I just found the files and deleted them. Unfortumately it did not fix the problem. FYI - there are several more similar files:


com.apple.TextEdit.LSSharedFileList.plist

com.apple.TextEdit.LSSharedFileList.plist.lockfile

com.apple.TextEdit.plist.ckVGGaA

com.apple.TextEdit.plist.lockfile

com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist

com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist.lockfile


UNQUOTE



No ... that's not the right folder ...

Mar 15, 2013 4:39 PM in response to fongkaigary

Everyone,

I am having a similar problem with my two sons' computers. After installing the update via the Administrator account on both computers, I get the same message when they login to their Standard accounts. The message appears without starting any applications and re-appears every 20-30 seconds. I have tried deleting the preferences in the individual accounts, but haven't tried the container folders yet. I think it may have something to do with permissions and the Standard accounts. Please advise if any additional useful information becomes available. Also, Apple, if you are watching this, there is a problem with the latest 10.8.3 update!!! Please fix it!

Mar 16, 2013 5:07 AM in response to Mike Struck

This 10.8.3 upgrade has trashed my wife's account on our iMac. Mine seems ok, but she is unable to run Mail, Aperture or App Store. I tried deleting the various plist files as suggested, but still get 'Mac OS X needs to repair your Library to run applications.' Of course it never succeeds. Help!


I'm definitely not going to upgrade the other machines until this is fixed. Very, very unimpressed.

Mar 16, 2013 6:16 AM in response to Mike from Berko

Fixed it! Seems to be a permissioning problem in the Library folder. This is what I did


Open Finder
Go -> Go to Folder -> ~/Library

Get Info on the Library folder

Set the permissions as follows:


<username>(Me): Read & Write
everyone: No Access


You should have just these two. If there are any other account or group names remove them.


Click on the little gear and select 'Apply to enclosed items...'


It will take a while to go through the entire library and change the permissions. After that everything worked properly, for me at least.

Mar 16, 2013 8:18 AM in response to fongkaigary

To be clear, MarkDouma® has the correct solution:


Go to your user Library - that is: in Finder, hold down the option key and select the Library folder from the Go menu.


In the Library folder, select the Contatiners folder and trash the offending com.apple.xxxxx folder (for most of us it would be the Preview and the TextEdit folders)


A restart is probaly advised but not absolutly necesaary.


(We had this problem on only one of our five Macs.)

Mar 17, 2013 2:32 AM in response to debweb57

debweb57 wrote:


To be clear, MarkDouma® has the correct solution:


Go to your user Library - that is: in Finder, hold down the option key and select the Library folder from the Go menu.


In the Library folder, select the Contatiners folder and trash the offending com.apple.xxxxx folder (for most of us it would be the Preview and the TextEdit folders)


A restart is probaly advised but not absolutly necesaary.


(We had this problem on only one of our five Macs.)

To be even clearer he had the correct solution to a diferent problem. That's the traditional solution to a corrupted plist. It didn't fix my issue, which was that the programs couldn't update files in the library due to permissioning problems. Seems like this was the same for a couple of other people too.

Mar 17, 2013 6:24 AM in response to Mike from Berko

Yes, I tried deleting the container folders as well. Didn't work.


I also tried the Repair Permissions utility, which I run all the time. It did not work.


I guess it goes with out saying that if the initial window that popped up and said it was going to Repair the Library actually worked this would never have been a problem.


So, for whatever reason a number of the things that one would expect to work on this issue did not work. The only thing that finally worked for me was Mike from Berko's solution.

Can't open Preview & TextEdit after installing OS X 10.8.3

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