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Can't open Preview & TextEdit after installing OS X 10.8.3

Today, I upgraded to OS X 10.8.3. After that, each time I double click Preview or TextEdit, the following dialog box comes up:


QUOTE


Mac OS X needs to repair your Library to run applications. Type your password to allow this.

Name:

Password:

[Cancel] [Repair]


UNQUOTE


I enter the info and then click [Repair]. After that, the Preview or TextEdit app icon bounces for 1-2 seconds in the bottom icon bar, and then quits.


I have tried repairing permission, but still no luck.


Can anyone please help?


Many thanks in advance.


Gary

iMac, OS X Mountain Lion (10.8.3)

Posted on Mar 15, 2013 11:12 AM

Reply
32 replies

Mar 15, 2013 11:20 AM in response to fongkaigary

I've never seen that message before...


Try the applications in another user account or login to Guest. If they work in that account log back into your problem account and then go to your Finder "Go" menu hold the option key to choose "Library".


Go to the Preferences folder and delete

com.apple.Preview.plist and com.apple.TextEdit.plist.

Mar 15, 2013 2:52 PM in response to fongkaigary

I'm still dead in the water here.


In addition to getting the below error message when I launch Mail or the App store I also get it when I try to save a bookmark in Safari and when I right click on an attachment in Outlook. Which of the the recommendations from the link you reference above worked for you?


QUOTE


Mac OS X needs to repair your Library to run applications. Type your password to allow this.

Name:

Password:

[Cancel] [Repair]


UNQUOTE

Mar 15, 2013 3:42 PM in response to macjack

macjack,


I have the same issue as the OP. The programs work when I log in as guest. Tried your fix, but neither of those two files exist in my Preferences folder. Also tried resetting my password and ACL's. Still no workee. Any suggestions?


Go to the Preferences folder and delete

com.apple.Preview.plist and com.apple.TextEdit.plist.

Mar 15, 2013 4:16 PM in response to macjack

As sandboxed applications, the "real" preference files for these apps will be within the Containers folder at ~/Library/Containers/com.apple.Preview/ and ~/Library/Containers/com.apple.TextEdit/.


I wonder if there's some sort of permissions issue that is preventing access to those folders. Maybe an ls output from Terminal would help pinpoint the problem. Gotta restart...

Mar 15, 2013 4:21 PM in response to macjack

macjack,


Your right, I was looking in the wrong Prefs folder. I just found the files and deleted them. Unfortumately it did not fix the problem. FYI - there are several more similar files:


com.apple.TextEdit.LSSharedFileList.plist

com.apple.TextEdit.LSSharedFileList.plist.lockfile

com.apple.TextEdit.plist.ckVGGaA

com.apple.TextEdit.plist.lockfile

com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist

com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist.lockfile

Can't open Preview & TextEdit after installing OS X 10.8.3

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