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fongkaigary Level 1 (10 points)

Today, I upgraded to OS X 10.8.3.  After that, each time I double click Preview or TextEdit, the following dialog box comes up:

 

QUOTE

 

Mac OS X needs to repair your Library to run applications.  Type your password to allow this.

Name:

Password:

[Cancel]  [Repair]

 

UNQUOTE

 

I enter the info and then click [Repair].  After that, the Preview or TextEdit app icon bounces for 1-2 seconds in the bottom icon bar, and then quits.

 

I have tried repairing permission, but still no luck.

 

Can anyone please help?

 

Many thanks in advance.

 

Gary


iMac, OS X Mountain Lion (10.8.3)
  • macjack Level 9 (51,622 points)

    I've never seen that message before...

     

    Try the applications in another user account or login to Guest. If they work in that account log back into your problem account and then go to your Finder "Go" menu hold the option key to choose "Library".

     

    Go to the Preferences folder and delete

    com.apple.Preview.plist and com.apple.TextEdit.plist.


  • Mike Struck Level 1 (10 points)

    I have a similar problem. I updated this morning and immediately started getting the same error message as described above, but for me it happens when I open iMail and the App Store.  It only happens with one of my logins. No issues with the others.

  • Mike Struck Level 1 (10 points)

    I tried your fix. I was able to find one to delete for Appstore (not mail).  It did not fix it.  I also noticed that I could generate the same error message by when trying to create a bookmark in Safari.

  • fongkaigary Level 1 (10 points)

    Tried Macjack's advice.  Also, no luck.  Things are okay with the other login, but not my main one.

     

    But I have no issues with creating a bookmark in Safari, so far ...

  • fongkaigary Level 1 (10 points)

    Found the solution, and it works for me ... https://discussions.apple.com/message/21104420#21104420

  • Mike Struck Level 1 (10 points)

    I'm still dead in the water here.

     

    In addition to getting the below error message when I launch Mail or the App store I also get it when I try to save a bookmark in Safari and when I right click on an attachment in Outlook.  Which of the the recommendations from the link you reference above worked for you?

     

    QUOTE

     

    Mac OS X needs to repair your Library to run applications.  Type your password to allow this.

    Name:

    Password:

    [Cancel]  [Repair]

     

    UNQUOTE

  • macjack Level 9 (51,622 points)

    .

  • Sirius2612 Level 1 (0 points)

    I get the same error message every 20 seconds. I'm going back to 10.8.2.

  • Mike Struck Level 1 (10 points)

    How do you go back?

  • bfred123 Level 1 (0 points)

    macjack,

     

    I have the same issue as the OP. The programs work when I log in as guest. Tried your fix, but neither of those two files exist in my Preferences folder. Also tried resetting my password and ACL's. Still no workee. Any suggestions?

     

    Go to the Preferences folder and delete

    com.apple.Preview.plist and com.apple.TextEdit.plist.

  • macjack Level 9 (51,622 points)

    You're looking in the wrong Library.

    Go to your Finder "Go" menu hold the option key to choose "Library". Then go to Preferences.

     


  • MarkDouma® Level 6 (9,850 points)

    As sandboxed applications, the "real" preference files for these apps will be within the Containers folder at ~/Library/Containers/com.apple.Preview/ and ~/Library/Containers/com.apple.TextEdit/.

     

    I wonder if there's some sort of permissions issue that is preventing access to those folders. Maybe an ls output from Terminal would help pinpoint the problem. Gotta restart...

  • fongkaigary Level 1 (10 points)

    Yes, exactly.  Make sure you go into the right folders and delete the right files ... it works for me ... best wish!  If still not working, let's search further to help ...

  • bfred123 Level 1 (0 points)

    macjack,

     

    Your right, I was looking in the wrong Prefs folder. I just found the files and deleted them. Unfortumately it did not fix the problem. FYI - there are several more similar files:

     

    com.apple.TextEdit.LSSharedFileList.plist

    com.apple.TextEdit.LSSharedFileList.plist.lockfile

    com.apple.TextEdit.plist.ckVGGaA

    com.apple.TextEdit.plist.lockfile

    com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist

    com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist.lockfile

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