itunes doesn't recognize my iphone 4s

I can not sync my iphone 4s. I used to be able to plug my phone in via usb and the sync would take place. Now since I have done the most recent update my iphone is not even recognized on ITunes. Please help!

iPhone 4S, iOS 6.1.2, Itunes does not recognize my iphone

Posted on Mar 15, 2013 3:03 PM

Reply
4 replies

Jun 13, 2013 4:51 PM in response to sberman

I have a similar problem. When I plug in my iPhone 4S, photos will upload from the iPhone, but iTunes does not even recognize that the device is there. I'm pretty sure this may have started (though I'm not 100% sure) after we downloaded iTunes 11.0.2 recently. The only thing I looked at was in iTunes Preferences, under Devices, the little box is NOT checked that prevents devices from syncing automatically. I have an iMac computer. If you have any thoughts especially that don't involve anything complicated, since I don't really know what I'm doing computerwise, I'd really appreciate it! Thanks.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

itunes doesn't recognize my iphone 4s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.