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I seem to be stuck on step 1 of preparing update, it has been hours and only about 30% . This can't be right

I am trying to install new software update on my Apple TV and it hasn't moved past 30% in hours and can't seem to be able to get out of update and start over. Help please

Apple TV, OS X Mountain Lion (10.8)

Posted on Mar 15, 2013 5:35 PM

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I seem to be stuck on step 1 of preparing update, it has been hours and only about 30% . This can't be right

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