Screen goes black when I turn on my MacBook Air.

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Level 1

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Screen goes black when I turn on my MacBook Air.

Screen goes black when I turn on my MacBook Air. I can't even go into the save mode. It happens a lot and it's just a matter of luck to turn it on now.

I know it's working only except the screen because I can hear the noise and the caps lock can go on and off.

I had done the Hardware Check twice, with/without power cable. When without the power cable, there was an error which I forgot the no. for; when with the power connected there was no problem at all. But this black screen issue appears even when I turn it on with the power connected.

Any fix for it? Thank you so much!

MacBook Air (13-inch Late 2010), Mac OS X (10.6.8)

Posted on Mar 15, 2013 6:56 PM

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Answer 1

Tlix

Level 4

1,425 points

Mar 16, 2013 3:18 AM in response to jasminecy

If the Apple Hardware Test picks up a fault then it's likely there is a hardware fault with it. Will need to be repaired by an authorised service provider.

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Answer 2

Lexiepex

Level 6

14,102 points

Mar 16, 2013 3:45 AM in response to jasminecy

although your MBA is not very old, it can be that your battery is not good anymore and then there is the possilbilty that it "bloats" and presses on some contact. In Applications/Utilities start the SystemInformation app. in the elft column click "power": what says the "battery leath information"?

Health Information:

Cycle Count: 24

Condition: Normal

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Answer 3

jasminecy Author

Level 1

0 points

Mar 16, 2013 8:13 PM in response to Lexiepex

It says:

Health Information:

Cycle Count: 254

Condition: Normal

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Answer 4

Lexiepex

Level 6

14,102 points

Mar 17, 2013 1:31 AM in response to jasminecy

So the battery is not the problem.

Still it is funny that when your MBA is off power the issue is there.

Perhaps you should check the Displays setting again; and then the Energy Saver settings: unlock ⚠ and uncheck "slightly dim the display...."

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