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Please can you help me with my account information section at iTunes bec.i can't purchase..my credit card has money on it and I can't buy anything..please help,and thank you..

Please can help me with my security accounts bec.i can't buy and I have money on my credit accounts..thank you for your time..

iPad

Posted on Mar 16, 2013 3:24 AM

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1 reply

Mar 16, 2013 5:21 AM in response to Juliet_jenjopet

What happens when you try to buy something ? If you are getting a 'declined' message then is the and and address on your iTunes account exactly the same as on your credit card bill ? If it is then you could try contacting iTunes support and see if they know why it isn't being accepted (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


If it's a different problem ... ?

Please can you help me with my account information section at iTunes bec.i can't purchase..my credit card has money on it and I can't buy anything..please help,and thank you..

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