my iphone 5 which is 2 weeks old will not turn on its stuck on the red battery screen showing it has no battery but it has been charging for 8 hours, i have tried resetting it ect but it shouldnt even be on that screen, i was just restarting it after it had been charging for like 4 hours , it was on 100% when i turned it off and now it thinks it has no battery, any ideas?
iPhone 5, iOS 6.1.2
Is this what you did when you say you tried to reset?
Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.
If so, and it didn't work, make an appointment at an Apple store or call AppleCare. You have a warranty & 90 days of free phone support...take advantage of it.
yeah i reset it that way but when it comes back that same battery screen comes back on with the lighning bolt, no apple logo. yesterday the battery monitor was being was being really wierd, i took it off charge and the percentage went down to 1% in 5 minutes and stood on 1% all day then when i went to charge it after it eventually turning it self off it cae back on at 100% again but it was obviously still charging as the plug was warm ect..
"...make an appointment at an Apple store or call AppleCare. You have a warranty & 90 days of free phone support...take advantage of it."
no apple shop near me but what about the o2 (mobile network) shop i bought it from , would they just give me a new one do you think
If in the UK, Apple handles all iPhone warranty/support issues.
ok thanks
they just gave me a new one as it was under 1 month old 🙂
Same problem but thankfully my Sleep/Wake button doesn't work all the time so I am pretty much stuck with a paper weight. I am so sick of never having my phone under warranty. I always buy my phones not through contract and always wonder why I keep going apple after horrible customer service. I don't have a apple store near me and since its never under warranty I can't send it in. Anyone know of a software way to reboot my phone if the sleep/wake button isn't working.
stuck on red battery charge screen not turning on
