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Hello,
Im just curious as to why i am getting a 2002D error when i try and do a hardware test on my macbook pro retina late 2012 OS X version 10.8.3 mountain lion
would be nice if anyone knew what i could do to fix that
thanks
MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
Hey thanks for the reply
the only thing is i never get through to the actual testing phase. After i hold D and the globe comes up i connect to the network and it works but after about 10 minutes staring at the globe the message: apple.com/support 2022D error comes up and the hardware test doesnt start, Should i still try and Reset the SMC and PRAM and try the test again or is there another solution?
I would do Pram and Smc reset
With the pram try several times to get the correct sequence.
It looks like that error is apple.com related perhaps one of their servers are down.
Internet issue perhaps
Be sure to disconnect any external devices, printers, hard drives, scanners, and so on (other than the Apple keyboard and mouse) from your Apple computer before starting up to Apple Hardware Test and running the diagnostic.
any Anti virus etc switched off.
Try ask apple
also have you read this I know it relates to i tunes and iphones but............
http://support.apple.com/kb/TS3694
Have you tried starting the Apple Hardware Test holding the OPTION - D keys on startup?
Ciao.
Out of Interest and you say After i hold D and the globe comes up as per apple
http://support.apple.com/kb/ht1509
On my macbook pro I have to hold down keys alt+D
(strange)
silly question, but you are enterering your correct password for your wifi .
Hey thanks to everyone for helping the reason was that you cannot do the test if your modem has a password so i took it off and just got back from the testing everything is fine. Thanks again for all your help
What do you mean, I get the message too even turning off password from modem. Any suggestions?
Hello All,
I have a Mac (Late 2011). I upgraded to Yosemite and then my laptop start restarting/ freezing itself. Then I tried to remove some of the softwares which I thought they might be not compatible to the new Yosemite. Nothing changed (was always restarting itself or freezing in the middle of my work)
I thought ok, I clean installed (means format the computer and reinstall) the Yosemite again but the same things happening.
Then I searched through the web and I found I can check the hardware by Apple Hardware Test. I restart my computer and keep holding D (nothing happened ) then I kept hold alt+D , it goes well.
It connects to the internet but after a while give me an error 2002D.
I have searched alooooottttt and I did repair and many other stuff but I have the same problem , restarting over and over.
Can you please one help me to find where the problem is ?
Cheers,
2002D error message hardware test
