4 Replies Latest reply: Mar 18, 2013 8:34 AM by aThanasi
Alex375 Level 1 Level 1 (0 points)

I manually backed-up iPad to PC running Windows and then reset iPad to factory default erasing everything. I am able to find photos and videos in the back up location, but I cannot find "Note" files; are they backed up the same way as photos and videos? and where can I find them? I searched windows, but other than iPad crash and log files can't find "Notes" files. Does anyone know if they were even backed up? Need help. 

iPad, iOS 6.1.2
  • Demo Level 10 Level 10 (85,800 points)

    You will not see the actual notes themselves in the backup, the files in the backup are not readable - without some app that will translate what they are. I use translate for lack of a better word right now.


    If you restore from a backup, then the notes in the backup will be restored to the iPad, but you cannot pick them out of the backup folder as needed or to read them on your PC.


    if you want to see where your backup is located and look in the folder, this tells you where it is. Be careful what you do in that folder, you don't want to hose your backup.


    Where iTunes backups are stored on your computer

    The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.

    iTunes places the backup files in the following places:

    • Mac: ~/Library/Application Support/MobileSync/Backup/
    • Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
      Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
    • Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
      Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.


    Message was edited by: Demo

  • Alex375 Level 1 Level 1 (0 points)

    Thanks for your help, but it seems that back up failed and I do not have photos or videos; I backed it up to external drive, but there are only 2 videos. Also, restore functions are very limited and does not allow me to chose drive or date of previous back up.

  • Demo Level 10 Level 10 (85,800 points)

    I do not know how to point iTunes to an external drive to restore from a backup, si I will state that up front.


    If you put the backup there then I assume that you know how to access it. You should be able to copy the backup to your hard drive and drag the backup into the mobile sync folder on your computer and restore from it that way.


    If you have multiple backups in iTunes, you can choose any of them from which to restore. Perhaps because you have the backup on an external drive is the reason why iTunes cannot see your other backups.

  • aThanasi Level 2 Level 2 (300 points)

    Are you trying to manually restore backed up notes to your iPad? Please note that this is impossible via iTunes.


    When you restored your iPad, iTunes created a backup of your iPhone data, including notes.


    Simply restore from that backup by connecting your iPad to your PC, running iTunes, right-clicking on the device when in iTunes and choosing "Restore from backup" then select the backup entry dated with the day you restored to factory settings.


    Voila - your notes are back to your iPad. As described here, you could also reinstate your iPhone Notes without having to restore your iPhone via iTunes.