HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer

Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
mickalute
Level 1 (0 points)

Q: im trying to install iTunes on my new hp com and it keeps coming up with error code HRESULT:0x80070BC9 what do i do?

im trying to install iTunes on my new hp com and it keeps coming up with error code HRESULT:0x80070BC9 what do i do?

Posted on Mar 16, 2013 9:23 PM

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mickalute

Q: im trying to install iTunes on my new hp com and it keeps coming up with error code HRESULT:0x80070BC9 what do i do?

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  • by b noir,

    b noir b noir Mar 17, 2013 12:19 AM in response to mickalute
    Level 9 (72,129 points)
    Mar 17, 2013 12:19 AM in response to mickalute

    HRESULT: 0x80070BC9

     

    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.

     

    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?

     

    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80070BC9, or some other number? (If they're another number, what number are you getting?)