3 Replies Latest reply: Mar 20, 2013 1:07 PM by Sk8Dreams
Fetser Level 1 Level 1

Dear All,

How can I solve this problem? because I did all of thing above and it's not working still.

iPhone 4S, iOS 6.1.2
  • RajaRani Level 4 Level 4

    From the same document


    If you are still unable to turn Wi-Fi or Bluetooth on or off after attempting these steps, contact Apple or your wireless carrier for additional assistance.



    Could be a hardware problem

  • ffnn Level 1 Level 1

    I walked into the Apple store today with exactly this problem on iPhone 4S. I had tried everything, and I mean EVERYthing, nothing worked. Genius took one look at phone (greyed out wifi button), said it was irrepairable – logic board failure – and phone had to be replaced. Cost £139 for new handset because out of warranty.

  • Sk8Dreams Level 3 Level 3

    Google for a local iPhone repair person not employed by Apple.  There are some good ones who are not so expensive.