How can I transfer my odl family pack email to new iCloud id? Or add a new email account (not an alias) to my main icloud id?

I had a family pack but now I am not able to reach my son's email account. How can I find and transfer it? Or how can I open a new email account for my son through my icloud id. Actually it seems as if there is an oprating email account under his name but e-we cannot receive any emails or cannot reach the account settings...

icloud email settings

Posted on Mar 17, 2013 7:06 AM

Reply
1 reply

Mar 17, 2013 9:10 AM in response to ElifD1

Each sub-account of a MobileMe Family Pack should have been individually migrated to iCloud before August 1st last. Assuming that you didn't do this, you should be able to reactivate the address (though not retrieve its previous contents) by signing in with it in System Preferences>iCloud and enabling Mail - your son should do this on his own Mac or his own user account if he is using your Mac. It's not clear whether he will be able to reactivate the @me.com version or only get an @icloud.com version. (It would be useful to know, when he tries it.)


If he did migrate the account to iCloud then signing in in the same way should retrieve the contents and the @me.com address should work.


Alternatively he can just create a new Apple ID (for which he will need a new non-Apple email address) if he doesn't already have one, and sign in with that, enabling Mail and choosing a new @icloud.com address.


You should note that in none of these cases does his account have anything to do with yours (there is no need for a Family Pack equivalent in iCloud as it's free at basic level).


You could add an email alias to your account, but it's not a good idea as it will mix his emails up with yours and he won't be able to detach it later.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I transfer my odl family pack email to new iCloud id? Or add a new email account (not an alias) to my main icloud id?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.